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Hi everyone one,
My application was submitted on 1st Feb
My biometric and medical were completed on 8th of May.
My eligibility criteria isn't started yet, but my background verification is in process.
When I called ircc customer support, they said that your eligibility criteria has not matched. But they haven't updated anything like that on my portal or tracker. It still says not started.
Can they start background verification without eligibility criteria started? I am so confused.
Hi everyone,
My application was submitted on 1st Feb
My biometric and medical were completed on 8th of May.
My eligibility criteria isn't started yet, but my background verification is in process.
When I called ircc customer support, they said that your eligibility criteria has not matched. But they haven't updated anything like that on my portal or tracker. It still says not started.
Can they start background verification without eligibility criteria started? I am so confused.
Hi everyone one,
My application was submitted on 1st Feb
My biometric and medical were completed on 8th of May.
My eligibility criteria isn't started yet, but my background verification is in process.
When I called ircc customer support, they said that your eligibility criteria has not matched. But they haven't updated anything like that on my portal or tracker. It still says not started.
Can they start background verification without eligibility criteria started? I am so confused.
Yes, they did that. My background was completed several months before my Eligibility. If everything on your side is good, Eligibility check shouldn't take long.
Yes, they did that. My background was completed several months before my Eligibility. If everything on your side is good, Eligibility check shouldn't take long.
Thanks.
But what about ircc customer support? Are they always correct?
The lady said that my eligibility is not matched.
But the portal is still showing that we are reviewing your eligibility.
And the tracker shows eligibility not started yet.
Thanks.
But what about ircc customer support? Are they always correct?
The lady said that my eligibility is not matched.
But the portal is still showing that we are reviewing your eligibility.
And the tracker shows eligibility not started yet.
I don't always trust IRCC call center agents. They don't have access into the big picture of our application. For example, I called them twice but they never mentioned that my Eligibility was under Review Required. I got to know that through the GCMS note. So IRCC call center agents can give some info, but not all of it, and that's okay. What do you mean by "not matched"?
I don't always trust IRCC call center agents. They don't have access into the big picture of our application. For example, I called them twice but they never mentioned that my Eligibility was under Review Required. I got to know that through the GCMS note. So IRCC call center agents can give some info, but not all of it, and that's okay. What do you mean by "not matched"?
I don't know either. She said that your eligibility didn't matched. I asked her can you be specific. She said I am not an ircc officer I am just an agent.
I don't know either. She said that your eligibility didn't matched. I asked her can you be specific. She said I am not an ircc officer I am just an agent.
I don't always trust IRCC call center agents. They don't have access into the big picture of our application. For example, I called them twice but they never mentioned that my Eligibility was under Review Required. I got to know that through the GCMS note. So IRCC call center agents can give some info, but not all of it, and that's okay. What do you mean by "not matched"?
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