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I am working as application support analyst in an MNC for 3.5 years.My work falls both under L2 support and L1 support.It comes under both noc 2171 and 2282 but not 100% of each as I do not work on coding and design nor do i just do all duties mentioned under 2282.My work mostly consists of resolving incidents,analysing issues in applications and providing minor workarounds scripts if required,supporting changes on applications.Can someone please suggest me correct NOC for it?
I am working as application support analyst in an MNC for 3.5 years.My work falls both under L2 support and L1 support.It comes under both noc 2171 and 2282 but not 100% of each as I do not work on coding and design nor do i just do all duties mentioned under 2282.My work mostly consists of resolving incidents,analysing issues in applications and providing minor workarounds scripts if required,supporting changes on applications.Can someone please suggest me correct NOC for it?
select 2171.
Hello Guys I am working as an IT incident manager/coordinator... can you advise on what NOC is more suitable?
Hello Guys I am working as an IT incident manager/coordinator... can you advise on what NOC is more suitable?
Did you find out what your NOC job code is ? I am also ITIL incident management analyst
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