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Try what the IRCC agent asked me to do. I know it's weird but give it a shot. Open the PDF that you received with instructions to download the e certificate.
In that PDF, there's a section for Downloading the certificate after all the paragraphs about creating account, invite code etc.
Click on the link to the portal in that download section paragraph, and then login to your portal account, the same way you've been logging in all along. It worked for me, I'm not sure if it means anything different but give it a shot.
Thanks. I tried but that also didn't work
(for a second, I thought that the URL in the PDF might have some additional parameters to "enable" the certificate or something, but it's the same URL that I've been using all along)
Do you remember if your tracker was updated to "closed" before you downloaded your certificate? Or is it updated now?
Thanks. I tried but that also didn't work
(for a second, I thought that the URL in the PDF might have some additional parameters to "enable" the certificate or something, but it's the same URL that I've been using all along)
Do you remember if your tracker was updated to "closed" before you downloaded your certificate? Or is it updated now?
Mine still says "In Process" on the tracker.
If your certificate is in the system but you cant download it, i would ask IRCC agent if you can go to Service Canada and get it from there. Or ask them if you can resubmit another email.
Just send another email with the oath form anyway. At least that will prompt them to look at your file again and realize its still open and close it out.
Hey guys, quick question. After submitting the oath form to the Mississauga email id, do you receive an automatic reply acknowledging the receipt?
Citizenship oath ceremony completed as of 3 pm Thursday, Aug 24.
Mississauga VO.
No e-certificate yet. Anyone in the same boat?
Did you receive an automatic reply after sending across the oath of citizenship form to the mentioned email id?
Did you receive an automatic reply after sending across the oath of citizenship form to the mentioned email id?
Typically yes
I didn't receive one. I checked my spam as well. Just sent them a webform too.
Have you emailed them using the same email address recently? In that case you might not get it. If you have sent webform, then it will be fine.
I didn't receive one. I checked my spam as well. Just sent them a webform too.
Have you emailed them using the same email address recently? In that case you might not get it. If you have sent webform, then it will be fine.
Yes I sent an email from the same email address used for all communications. Hoping the webform helps.
Mine still says "In Process" on the tracker.
If your certificate is in the system but you cant download it, i would ask IRCC agent if you can go to Service Canada and get it from there. Or ask them if you can resubmit another email.
Just send another email with the oath form anyway. At least that will prompt them to look at your file again and realize its still open and close it out.
If you already have the certificate, you should be fine. The tracker will get updated eventually.
I asked the IRCC agent if I need to send the oath form again, and she said no. But I replied to my oath invite email on Wednesday to remind them about my case - no action till now. So, I'll call IRCC again today and ask them what can I do next. It'll be ideal if I can go to Service Canada or some IRCC office in person, but that seems unlikely given the current state of affairs. And good idea - I will send my oath form to the invite email once again today if nothing else seems to be helping. Let's see what happens!
If you already have the certificate, you should be fine. The tracker will get updated eventually.
I asked the IRCC agent if I need to send the oath form again, and she said no. But I replied to my oath invite email on Wednesday to remind them about my case - no action till now. So, I'll call IRCC again today and ask them what can I do next. It'll be ideal if I can go to Service Canada or some IRCC office in person, but that seems unlikely given the current state of affairs. And good idea - I will send my oath form to the invite email once again today if nothing else seems to be helping. Let's see what happens!
I was finally able to download it today! (phew)
Hi guys!
For those who asked the paper certificate how long did you wait after the ceremony?
Thanks!
I was finally able to download it today! (phew)
That's awesome congrats!!
That's awesome congrats!!
Thanks!
Yes after contacting like a million times yhey sent me a solemn declaration form, I submitted my form on August 15 and still waiting
I called IRCC yesterday and this morning they emailed me the solemn declaration form. I also asked if they can allow me to pick up or issue e-certificate. no reply yet
Almost a month now and still unable to download certificate. Anyone in same boat ?
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