+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
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I just emailed them for instructions...I have no clue.

I haven't read in detail but it all seems to be here:
https://visa.vfsglobal.com/rou/en/can/news/vac-reopening

Or here under the 'submit passports' sub-heading.
https://visa.vfsglobal.com/rou/en/can/apply-visa

I found the chat function at vfs functional - not great but functional. And you don't have to stay on the phone.

Fees would have to be paid into Romanian bank but I believe within EU that is quite simple.
 
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