Biometrics not updated in my cic account

[VisitorV]

41782000 is the phone number and email is international.gc.ca

 

[VisitorV]

Start calling the moment they open. You’ll be able to talk to a representative then.

 

[Lc4life]

What should I do? I gave my Biometrics on 21st October and still not updated.

Same dear. My attorney said not a concern. I was wondering if I should go do a re-enrollment

 

[Lc4life]

Start calling the moment they open. You’ll be able to talk to a representative then.

hi representative says they won’t comment unless it’s priority query relating to afghanistan. sent web forms but no reply. plz help.

 

[Lc4life]

It finally got updated after more than a month and after raising web form, also communicating with IRCC helpline...

Hi they are not responding to the web form. What should I do in this case?

 

[sidhuti007]

@Lc4life : try contacting the helpline number

 

[Lc4life]

@Lc4life : try contacting the helpline number

have contacted vfs helpline multiple times. They confirmed that they have uploaded the fingerprints. They also said that the update should be performed by IRCC, thus not much they can do. Should I go for a re-enrollment?

 

[Lc4life]

@Lc4life : try contacting the helpline number

also another question: is this just the status not being updated, or is it actually not received? if it’s the status display issue, does it stall out the processing time?

 

[sidhuti007]

@Lc4life : Not the VFS helpline number, instead the IRCC helpline number

 

[sidhuti007]

also another question: is this just the status not being updated, or is it actually not received? if it’s the status display issue, does it stall out the processing time?

Most probably it is alright, but I wanted to confirm so called IRCC helpline to get some peace of mind....

 

[Lc4life]

@Lc4life : Not the VFS helpline number, instead the IRCC helpline number

any luck talking to rep? they won’t say anything other than afghan. Last time I called they said they had a mandate not to answer anything that is not priority inquiry.

 

[Lc4life]

Actually checked with two other consultants today. The reply is that if the biometric date and number are reflected on the application summary it's fine. It's just that IRCC hasn't updated the status yet.

 

[Navpreet33]

https://chng.it/pR7nVhsQKg
Biometrics appointment scam
Sign this petition please

 

[Shafia Sultana]

@vigneshkp97 : Were your biometrics number, biometric expiry date etc present at top right corner ? All that is present in GC-KEY. Only problem is the action is required, which hasnt updated since giving the biometrics.

 

[DRAJPUT]

Start calling the moment they open. You’ll be able to talk to a representative then.

Hi,
I saw your post related to biometric update.
I applied for my father supervisa from india.
He recieved bimetric submissions request on 23rd Oct.
My father submitted biomertics on 29th Oct.
I can see the biometric number and expiry date in applicant information.
But i still see that:

Biometrics

• We have not received your fingerprints. Check your biometrics request message below for details.

Please let me know what you did for your case?
whom you called on what number or emailed?