Hello. I am wondering if anyone can guide me.
I sent my application documents on May 30, 2018.
I received my PPR on 12th March 2019.
Submitted to ADVO: 14th March 2019
I have flights booked for 12th April 2019 but have heard nothing back. I have raised a web form, called the embassy but no luck whatsoever. I even emailed them with my tickets attached. I am quite stressed and worried. Even if I change my flight, I have no idea what date to change it to since I have no visibility of how long this could take. Have missed 2 work trips too because I have not had my passport with me for 24 days.

Is there anything else I can do to get more info? Friends who applied with me got passports back in 4 days!