@shlo I am having the same problem but i email IRCC and this is their response to me:
We verified the information you provided. Only the principal applicant’s portion of an In-Canada Protected Persons and Convention Refugees permanent residence application can be linked to an online account. Since you are a dependent on this application, you will not have the option to link your application to an online account.
Instead, to view the status of your application online, you may use the e-Client Application Status (e-CAS) tool. If it becomes possible for dependents to link their own part of the application to an online account, the information will be made available on our website.
@shlo I am having the same problem but i email IRCC and this is their response to me:
We verified the information you provided. Only the principal applicant’s portion of an In-Canada Protected Persons and Convention Refugees permanent residence application can be linked to an online account. Since you are a dependent on this application, you will not have the option to link your application to an online account.
Instead, to view the status of your application online, you may use the e-Client Application Status (e-CAS) tool. If it becomes possible for dependents to link their own part of the application to an online account, the information will be made available on our website.
well, can be a number of things - not imputing the correct info as what was given on form, its not the one year window applications or the DR2 concurrent. it can be either. the option is there for him to fill out the online form and ask the questions. I do hopes that help