I feel like at this point, IRCC deserves a class action lawsuit. This should not be acceptable even if some of the problems are caused by the pandemic. How long will the pandemic be used as a reason for their utter incompetency? What baffles me is the lack of transparency. This should be a transparent process when people have paid their money. So many of them hanging on a thread postponing big milestones of their lives like marriage, children, further education, buying a house, etc. year after year after year. So many families separated. So many of us are educated, skilled, and really have the will to integrate into the Canadian society...but it's so bad...you can't even call them...so many times the ircc website lacks information, then you can't call them because they are busy....government services have gone from world-class to complete outdated...Trudeau lives in his own Canada...this should be unacceptable...skilled immigrants should not wait for more than 6 months across the board whatsover.....more than 2 years for PR even in express entry????