Ok, follow-up via web form if the processing time was exceeded.
Edit
You are 13 months in, the processing time is 21 months. IRCC may not respond to your webform. At this point I advise you to be patient as you have received your AOR and certain your application is in the queue. It seems like IRCC could be focusing on Mailed in applications to clear the queue and will be back on the Online portal in no time.
Ok, follow-up via web form if the processing time was exceeded.
Edit
You are 13 months in, the processing time is 21 months. IRCC may not respond to your webform. At this point I advise you to be patient as you have received your AOR and certain your application is in the queue. It seems like IRCC could be focusing on Mailed in applications to clear the queue and will be back on the Online portal in no time.
It's was same for me, I sent several webforms and requested GCMS notes and it did worked and I got MR, maybe it's a considance I don't know
My AR 16 June 2021, AOR 11 Aug 2022, I got MR on 9 Jan 2023, so hangup there, u will get it soon.
My (along with the kid) application was submitted online portal to CIC on May.26, 2021.
I called IRCC, they told the details of my cases as below:
2022.08.24 got application number
2022.09.06 eligibility passed
2022.09.07 received pre arrival letter
2022.09.10 medical passed
2022.09.13 finger print completed
2022.10.04 criminality check passed
2022.10.07 security check passed
The secondary office was in Calgary in Oct. 2022, the secondary office was in operation support center in Nov. 2022, then secondary office is winnipeg local office in Jan.2023, the primary office is still in Sydney.
The processing time is 21 months, mine is already 20 months, how can I do for my application? Can you give me some advice? Thank you so much!