Virtual Landing Unit (Only) > Credentials > PR timeline

[Kks333]

First email received from Etobicoke: Oct 21
Still waiting for Credentials…!

 

[Bill07007]

Hi,

Anyone have email ID to contact to
Virtual Landing Unit
Operations Support Centre, Centralized Network

thanks

Did you find out?

 

[Faisalkhan555]

Virtual Landing Unit: Received email on Nov 1 2021.
Waiting for them to add my file as i already created my account a while go not sure if this will delay my process

 

[reezam]

Hi everyone,
I am new to this thread.

I have submitted a webform to IRCC informing my current address in Canada. It has been 3-4 days, but so far I do not have a reply from them. How long does it usually take to get a response and get the credentials.

Thanks in advance.

 

[sshekhad1]

First email received from Etobicoke: Oct 21
Still waiting for Credentials…!

Did you received your credentials?

 

[sshekhad1]

emailing them around 8 Am- 9 Am est or 3 PM -4 PM EST might help to push your msg on the top of their inbox of for faster response. I heard this from other groups. Try that.

I got the portal email on 28th Oct, I replied to them on 29th at 9:30 AM and waited until evening and emailed the details again around 3 PM same day and i got the portal credentials around 6 PM to my mail box.

So no harm of trying one more time on specific times.

Hello,
Do you recieve an automatic reply when you reply for 2nd time on the same email

 

[Nav011313]

Hi did u all got ecopr and how much time it takes to get crendential after pr portal email?
Thank u

 

[talktoudaykumar]

Hello,
Do you recieve an automatic reply when you reply for 2nd time on the same email

You dont get any reply emails. There is no harm of sending details couple of times until you get portal email.

 

[reezam]

Hi everyone, it has been more than a week since I replied to the IRCC email asking for details. I haven't yet got any email from them giving the credentials for PR portal account. How long does it usually take ?

Anyone with a similar experience please give your valuable inputs.

Thanks

 

[sshekhad1]

You dont get any reply emails. There is no harm of sending details couple of times until you get portal email.

I have recieved an auto reply after sending the details second time.

 

[Geroge94Esp]

Good morning all,

This might come across as a silly question, but I am not sure about the photo requirements on the back part. Does it mean we have to scan a picture (front and back) and have the studio putting their information on the back, as well as our names and DOB. Therefore, do we have to submit the from and back part of the photo in one document (merged document)?? the insight might be greatly appreciated.

Furthermore, if you could share your time lines. I got my credentials yesterday nov 18 and uploaded the information right away. I am in Toronto.

 

[sshekhad1]

Good morning all,

This might come across as a silly question, but I am not sure about the photo requirements on the back part. Does it mean we have to scan a picture (front and back) and have the studio putting their information on the back, as well as our names and DOB. Therefore, do we have to submit the from and back part of the photo in one document (merged document)?? the insight might be greatly appreciated.

Furthermore, if you could share your time lines. I got my credentials yesterday nov 18 and uploaded the information right away. I am in Toronto.

When did you replied to the first IRCC email ?

 

[klein]

Good morning all,

This might come across as a silly question, but I am not sure about the photo requirements on the back part. Does it mean we have to scan a picture (front and back) and have the studio putting their information on the back, as well as our names and DOB. Therefore, do we have to submit the from and back part of the photo in one document (merged document)?? the insight might be greatly appreciated.

Furthermore, if you could share your time lines. I got my credentials yesterday nov 18 and uploaded the information right away. I am in Toronto.

You only need to upload the actual picture, not the back of the card with photo studio information. That was a requirement for physical photos being sent to the office. For the portal, just upload the picture itself.

 

[Geroge94Esp]

When did you replied to the first IRCC email ?

First IRCC came in on Nov 11 th

 

[Geroge94Esp]

You only need to upload the actual picture, not the back of the card with photo studio information. That was a requirement for physical photos being sent to the office. For the portal, just upload the picture itself.

thanks