we got the passport back at Homs alhamdulillah.
Inchaa Allah yours will be soon.
just to let you know how we did it and it took us less than a week.
we took an appointment on the chat with Beirut vfsglobal.
from Homs we sent the passport with a taxi driver to a friend of mine in Beirut.
he took the passport to the vfsglobal and gave his postal address for the return (because they don't accept a pickup, they only send the passport by post to a Beirut address ).
so you will have a tracking number and you will receive email with status.
the whole process took less than a week, and my friend got the passport with the other paperwork.
he gave it to the taxi driver and my wife got it in Homs the end of the day.
PS : in the PPR they gave us a choice between vfs (Beirut, Amman or Erbil), and we choose Beirut.
and in the chat with vfsglobal I asked them if they are going to send the passport to Amman, the lady asked me to send her the PPR email, I did, and she went to ask for a few minutes and came back to tell me that the Beirut embassy is going to process the Visa, I think this is why it was quickly done.
Hope this will help