Dear ashokacca
There has been a lot of discrepancies between the information provided by cic call center agents and the actual update - so i would say do not panic on what they said about eligibility or background checks..
While waiting for the gcms notes - i would highly suggest to write to MP's office Mr.Goodale -
goodale@sasktel.net requesting the current status update of your profile..
Does not matter if you are not in canada - you could still write to the email requesting current status update - just provide your Aor, date of birth, application number, uci id and they will give you an update..
Just make sure you DO NOT proactively mention you are not in canada or is in a different country..
Keep us posted