Update:
Case Registered: August 28th 2018
Documents Sent (through USPS Priority Shipping): August 29th 2018
Document Received (verified by USPS tracking): September 4th 2018
WES updated the status after 3 Business days to "Document received: Review in Progress": September 7th 2018
WES updated the status to "In Progress":
9/27/2018 Your evaluation is due for completion on 10/18/2018
WES changed the status to: Evaluation report being prepared for delivery: Not yet
WES Completed the evaluation and mailed: Not yet
I was really hoping to be eligible for the October 17th draw which means I need to be in the pool by October 15th I believe. What are the chances I get my ECA soft copy by then? 
It took several emails and calls to get them to update my status. Have they always been this bad at updating statuses? It took them 20 days just to begin my evaluation. I saw others on the forum with the exact same timeline as me and they have due dates that are a week earlier. Both my degrees are from the US....am a bit confused.