They should start sending emails to people when R10 and A11.2 are done. This way the volume of calls and emails they recieve will be reduced by about 60-70%.
R10 and A11.2 are the only two things which make us all curious .(and the asoocaited chances of rejection). People are never really bothered about criminality unless they belong a terrorist organization or the mafia.

Updating people about R10 and A11.2 is a win win for all.