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Just logged into our online account and it says "we need additional document to continue the processing your application, check message below". The issue is there is no mail to this effect on the online account, we have checked our mails also (including bulk mail) still nothing. We have no idea what the required document is. Kindly reply with details of the required document.
Their response:
Hello,
Please note that your account is giving you an incorrect status and that no additional information is required at this time.
Regards,
mv
Nothing like sorry for the error what so ever, as if they are dealing with desperate helpless individuals. I don't know if they think they are doing us a favour. So sad
Just logged into our online account and it says "we need additional document to continue the processing your application, check message below". The issue is there is no mail to this effect on the online account, we have checked our mails also (including bulk mail) still nothing. We have no idea what the required document is. Kindly reply with details of the required document.
Their response:
Hello,
Please note that your account is giving you an incorrect status and that no additional information is required at this time.
Regards,
mv
Nothing like sorry for the error what so ever, as if they are dealing with desperate helpless individuals. I don't know if they think they are doing us a favour. So sad
You are very lucky, that's nice they've done that. Mine was done over a year ago and it still doesn't say anything. No third line. I guess it doesn't matter now, we'll need a new one.
Hi cookie1234, I don't think that being refused a TRV means an immediate interview. People are refused TRVs all the time. My hubby also applied for two and was reused and our lawyer said not to worry about it, it's so common that it's not an issue. I've had friends who were denied a TRV and never had an interview for their spousal app and received their PPR no problem.
Hi all. I have applied to sponsor my husband and dependent children (his kids) from Nigeria. Application was received in Canada in early April. We just got notified that the application has been forwarded to the Accra VO. Just wondering what the timeline seems to be in the office sending out requests for medicals? We want to make an appointment for their medicals as there is a wait list at the doctor's offices in Lagos, but are unsure how far out to book.
HELLO EVERYONE, OUR PRAYERS HAS BEEN ANSWERED AND MY HUSBAND HAS BEEN ASKED TO SEND IS PASSPORT SO AS TO BE ISSUED IS VISA HAS HE MUST BE LANDED BEFORE IS MEDICALS EXPIRES WHICH IS JULY 10....... THE ONLY THING IS THAT WE ARE TOLD TO SEND IS PASSPORT TO GHANA BUT WE BOTH LIVE IN CANADA HERE AND WE WERE HOPING THAT HIS PASSPORT SHOULD BE SEND TO OTTAWA..... THANKS TO EVERYONE FOR THE ADVICE. GOOD NEWS TO COME OUR WAYS IJN
HELLO EVERYONE, OUR PRAYERS HAS BEEN ANSWERED AND MY HUSBAND HAS BEEN ASKED TO SEND IS PASSPORT SO AS TO BE ISSUED IS VISA HAS HE MUST BE LANDED BEFORE IS MEDICALS EXPIRES WHICH IS JULY 10....... THE ONLY THING IS THAT WE ARE TOLD TO SEND IS PASSPORT TO GHANA BUT WE BOTH LIVE IN CANADA HERE AND WE WERE HOPING THAT HIS PASSPORT SHOULD BE SEND TO OTTAWA..... THANKS TO EVERYONE FOR THE ADVICE. GOOD NEWS TO COME OUR WAYS IJN
Newbie here. It's nice to see that there's actually a forum addressing a lot of common issues.
My husband is a Canadian PR and we recently submitted our spousal application in April 2017 after I was denied a visit visa in March - because the immigration officer felt I had strong ties in Canada and would not come back. He was right - our initial plan was to for me go in and begin the inland spousal process.
CIC got back to me on May 24th that my husband has been approved as a sponsor and asked me to link my application to my online account - which I did.
However, I got another email from them asking me to send additional documents (SCHEDULE A & Police report) but when I check my online account, there's no message beneath so I can't attach both files.
I'm aware the CIC website was down for a while but it seems to be back up and this issue still persists. Any advice on whether I should wait it out or just have it mailed to them/upload on the IRCC Webform?
There is a prompt on the cic website saying you can send them through the web form. I'll advise you can also try using the AVO email address or sending by courier if you want to be extra sure they receive it.
Newbie here. It's nice to see that there's actually a forum addressing a lot of common issues.
My husband is a Canadian PR and we recently submitted our spousal application in April 2017 after I was denied a visit visa in March - because the immigration officer felt I had strong ties in Canada and would not come back. He was right - our initial plan was to for me go in and begin the inland spousal process.
CIC got back to me on May 24th that my husband has been approved as a sponsor and asked me to link my application to my online account - which I did.
However, I got another email from them asking me to send additional documents (SCHEDULE A & Police report) but when I check my online account, there's no message beneath so I can't attach both files.
I'm aware the CIC website was down for a while but it seems to be back up and this issue still persists. Any advice on whether I should wait it out or just have it mailed to them/upload on the IRCC Webform?
Newbie here. It's nice to see that there's actually a forum addressing a lot of common issues.
My husband is a Canadian PR and we recently submitted our spousal application in April 2017 after I was denied a visit visa in March - because the immigration officer felt I had strong ties in Canada and would not come back. He was right - our initial plan was to for me go in and begin the inland spousal process.
CIC got back to me on May 24th that my husband has been approved as a sponsor and asked me to link my application to my online account - which I did.
However, I got another email from them asking me to send additional documents (SCHEDULE A & Police report) but when I check my online account, there's no message beneath so I can't attach both files.
I'm aware the CIC website was down for a while but it seems to be back up and this issue still persists. Any advice on whether I should wait it out or just have it mailed to them/upload on the IRCC Webform?
I am an April applicant also, I would strongly suggest that you upload it on the webform, send a scanned copy to your husband, and he can send it through regular mail to CIC.
I did both options, and they got back to us that there was an error, the upload link became active, and within a week file got transferred to Accra.
Since I have dual citizenship (from both parents), I was wondering if
they would send my file to the V.O of Pretoria (responsible for my country of birth), or the AVO (responsible for where I live right now as I am also a citizen)...
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My mail to AVO on the system issue:
Thank you so much for the info
