Refund is tough. Need to fight hard for it.
Take a letter of authorization, ID and receipt.
Letter of Authorization
Date: ____________________
Dear Sir/Madam,
This letter is to confirm that I, ______________________________________________________
Date of birth _____/_____/_____, Canadian Passport number_________________ authorize my husband
_______________________________________________________________________________
________________________________________________________________________________ ________________________________________________________________________________
to collect my Overseas Citizenship of Indian (OCI) card from
India Visa Application Centre in Canada(Ottawa Jurisdiction) operated by BLS International.
Yours faithfully,
___________________________
___________________________