Citizenship Certificate After Oath

[Ikramsw]

Yes after contacting like a million times yhey sent me a solemn declaration form, I submitted my form on August 15 and still waiting

Oh. But even then it's a long time. Did you reach out to IRCC?

 

[sarvesh90]

Hmm yeah they said they have received my form and are processing it. They didn't ask me to resend it. So, I don't know.

I think by physically entering into the system, they mean they need to sign on the bottom section of the form and then enter/upload it in the system.

Why would the system show "received" before someone has done that step?

 

[nikhilwason]

Yes after contacting like a million times yhey sent me a solemn declaration form, I submitted my form on August 15 and still waiting

That is weird. Why would they send you a solemn declaration form?

 

[nikhilwason]

Why would the system show "received" before someone has done that step?

They didn't specify if the system is showing "received", but the person on the phone put me on hold and checked with the office that administered the oath, and then confirmed to me that they have received my oath form and are currently processing it. I don't know what to make of it.

 

[Ikramsw]

That is weird. Why would they send you a solemn declaration form?

For not receiving certificate and send me another one as the first one was mailed according to ircc

 

[nikhilwason]

For not receiving certificate and send me another one as the first one was mailed according to ircc

Understood

 

[nikhilwason]

Fun fact: IRCC's system is down right now!

 

[sarvesh90]

Fun fact: IRCC's system is down right now!

I thought it was just me. Great! So even if the certificate is available, I wont be able to get it.

Maybe I broke the system by trying too many times lol

 

[sarvesh90]

Fun fact: IRCC's system is down right now!

Bad news for us - I guess even their officers cannot update the system with our oath forms when the system is down?

 

[nikhilwason]

Bad news for us - I guess even their officers cannot update the system with our oath forms when the system is down?

Correct. Even the phone agents won't be able to access the system and give us case specific answers until it's back up and running

 

[sarvesh90]

Correct. Even the phone agents won't be able to access the system and give us case specific answers until it's back up and running

Thats not true, I think only the new portal is down. I can sign into the tracker no problem. I hope their backend is also up and running.

 

[nikhilwason]

Thats not true, I think only the new portal is down. I can sign into the tracker no problem. I hope their backend is also up and running.

I called them a little while ago and the person on the phone told me that my file cannot be accessed right now because the system is down!

 

[sarvesh90]

I called them a little while ago and the person on the phone told me that my file cannot be accessed right now because the system is down!

Call center agents have no access to the backend - they are just reading the news for us. Visa officers work on a different database i am sure.

 

[nikhilwason]

Call center agents have no access to the backend - they are just reading the news for us. Visa officers work on a different database i am sure.

Lol let me try calling them again

 

[sarvesh90]

Lol let me try calling them again

Wont help, the call center agents will not be able to access it like I said.