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Tracker shows 'all completed', but no PPR received yet with a weird update on tracker system

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komomo

Newbie
Apr 25, 2023
1
0
Dear all,

My family and I (my husband and my 2-years-old daughter) are applying PR via FSW program, and my AOR date was 15th, Dec 2022.

On the tracker system, all our assessing items are shown as 'completed' since 20th, March 2023.

(except for the 'eligibility' of my husband and my daughter, which I heard will remain 'not started' until we receive the PPR...?)

(And my daughter's background check has been updated to 'in progress' since the 20th of April, which looks more like a technical glitch....?)

Therefore I was thinking that we could expect to receive the PPR email in a very short time since last month...

However, not only we didn't receive any meaningful updates since all stages changed to 'completed', I received a GU on the 19th of April, which led to another new message on the tracker stating 'We received the information you sent us. We’ll review it and let you know if we need any other information from you':oops:

The last time I saw this message was three months ago when we passed the 'eligibility' evaluation, and cannot find any relevant explanation for the reason this update showing up at the current point anywhere yet....

Does anyone know what this message could mean at this stage? I am so lost:(

Thank you in advance.

Regards
 

2infiniti

Full Member
Jun 17, 2022
23
10
I am in a very similar state, everything is completed for me, my spouse has everything completed except eligibility still "not started", my dependent child (minor) has eligibility "not started" and background "in progress".

Marking this thread, I'll also report back if there's any status updates on my end.
 

2infiniti

Full Member
Jun 17, 2022
23
10
Forgot to mention, I also have multiple "We received the information you sent us. We’ll review it and let you know if we need any other information from you" messages in the tracker. Obviously I didn't send anything recently, but the message I am guessing is more like an acknowledgement that they have taken a file from your application to review.
 

giokh28

Newbie
May 18, 2023
2
0
Dear all,

My family and I (my husband and my 2-years-old daughter) are applying PR via FSW program, and my AOR date was 15th, Dec 2022.

On the tracker system, all our assessing items are shown as 'completed' since 20th, March 2023.

(except for the 'eligibility' of my husband and my daughter, which I heard will remain 'not started' until we receive the PPR...?)

(And my daughter's background check has been updated to 'in progress' since the 20th of April, which looks more like a technical glitch....?)

Therefore I was thinking that we could expect to receive the PPR email in a very short time since last month...

However, not only we didn't receive any meaningful updates since all stages changed to 'completed', I received a GU on the 19th of April, which led to another new message on the tracker stating 'We received the information you sent us. We’ll review it and let you know if we need any other information from you':oops:

The last time I saw this message was three months ago when we passed the 'eligibility' evaluation, and cannot find any relevant explanation for the reason this update showing up at the current point anywhere yet....

Does anyone know what this message could mean at this stage? I am so lost:(

Thank you in advance.

Regards
hello komomo ,i am also in the same situation as you are , except that my wife is the main applicant and we added our daughter after ITA , i am also not accompanying her at the moment . but our tracker shows background check completed on the 17th of february 2023. and still not updates since then. AOR 23rd of Decmber 2022.
so my question is this normal ? do we worry ? since background check is completed i think all we have to do is wait for ppr right ?
we have also sent to inquiry but no answer from ircc ?
please if you can give some feedback on this matter .

thanks.
 
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Willchrist

Newbie
May 23, 2023
4
0
Forgot to mention, I also have multiple "We received the information you sent us. We’ll review it and let you know if we need any other information from you" messages in the tracker. Obviously I didn't send anything recently, but the message I am guessing is more like an acknowledgement that they have taken a file from your application to review.
Same situation since the 16th of may 2023
 

giokh28

Newbie
May 18, 2023
2
0
Dear all,

My family and I (my husband and my 2-years-old daughter) are applying PR via FSW program, and my AOR date was 15th, Dec 2022.

On the tracker system, all our assessing items are shown as 'completed' since 20th, March 2023.

(except for the 'eligibility' of my husband and my daughter, which I heard will remain 'not started' until we receive the PPR...?)

(And my daughter's background check has been updated to 'in progress' since the 20th of April, which looks more like a technical glitch....?)

Therefore I was thinking that we could expect to receive the PPR email in a very short time since last month...

However, not only we didn't receive any meaningful updates since all stages changed to 'completed', I received a GU on the 19th of April, which led to another new message on the tracker stating 'We received the information you sent us. We’ll review it and let you know if we need any other information from you':oops:

The last time I saw this message was three months ago when we passed the 'eligibility' evaluation, and cannot find any relevant explanation for the reason this update showing up at the current point anywhere yet....

Does anyone know what this message could mean at this stage? I am so lost:(

Thank you in advance.

Regards
HELLO ANY UPDATES ?
 

Sularbaba

Star Member
Feb 8, 2023
97
5
“We received the information you sent us. We’ll review it and let you know if we need any other information from you.”

I got this on my tracker yesterday dated 03june2023 and my tracker was updated 07 June 2023 but I didn’t send anything to them. What does it mean please??
 

iSaidGoodDay

Champion Member
Feb 3, 2023
1,513
785
“We received the information you sent us. We’ll review it and let you know if we need any other information from you.”

I got this on my tracker yesterday dated 03june2023 and my tracker was updated 07 June 2023 but I didn’t send anything to them. What does it mean please??
You most likely called IRCC or raised a webform recently. That's an update to reflect that.
 
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