yeah same here, I tried calling yesterday and couldn't get to the agent the operator just hang up after the strike message.
and the status operator tells you is the same as you can already see on GC key portal
Application submitted on: 16th Jan 2023 Submitted Inside or Outside Canada: Outside Work Permit Extension or New: New SOWP Got an answer? Yes/No and when? No
001 800 2676788
1 for English, 2 for IRCC, 1 to enter UCI 1, 1, 1, 3 to enter WP No. and Year of Birth and lastly 1 to hear the IVR status of your application. It's very difficult to get to speak to an agent. It will disconnect saying there are too many calls. You have to call multiple times and if you do get through, they put you on hold for 1 to 2 hours. The IVR is available 24/7 though but IVR information is the same as you see on portal.
I called on 18 April before strike and got connected on my 4th attempt and after 40 minutes of being on hold, I spoke to an agent, who put on me on hold for another 10 minutes to find out the information I asked about. So basically I was on hold 50 minutes to speak to him for 5 minutes.
001 800 2676788
1 for English, 2 for IRCC, 1 to enter UCI 1, 1, 1, 3 to enter WP No. and Year of Birth and lastly 1 to hear the IVR status of your application. It's very difficult to get to speak to an agent. It will disconnect saying there are too many calls. You have to call multiple times and if you do get through, they put you on hold for 1 to 2 hours. The IVR is available 24/7 though but IVR information is the same as you see on portal.
I called on 18 April before strike and got connected on my 4th attempt and after 40 minutes of being on hold, I spoke to an agent, who put on me on hold for another 10 minutes to find out the information I asked about. So basically I was on hold 50 minutes to speak to him for 5 minutes.
I don't have the information required to make the tracker account as the OTP goes to the lawyer. So, I'm dependant on the IVR status to know the progress.
I don't have the information required to make the tracker account as the OTP goes to the lawyer. So, I'm dependant on the IVR status to know the progress.
Ah.. I see. Well hoping to hear some news soon!
I'm gonna try calling them again. The problem is from Singapore the call doesn't go through, might need to use some caller apps for virtual number so can get Canadian number and then try calling them.
Application submitted on: 21 October, 2022 Submitted Inside or Outside Canada: Outside (SGVO) Work Permit Extension or New: New Work Permit (LMIA Approved) Medicals Passed: 06/March/23 Additional document (PCC) Uploaded : 16/March/23 Got an answer: Not yet