****** CEC - December 2022 AOR ******

[CanadaVisaUser01]

I just received the portal credentials email.

congratulations

 

[CanadaVisaUser01]

operations support center Ottawa, that what ircc agent told. not sure about cio

(aor 23 dec)
called ircc, dude was not happy to take the call. only thing i could confirm:
pvo : ottawa
svo : sydney
eligibility: not started

also, an indirect message “don’t call again and again, it’s 12 months timeline”

 

[V_5207]

(aor 23 dec)
called ircc, dude was not happy to take the call. only thing i could confirm:
pvo : ottawa
svo : sydney
eligibility: not started

also, an indirect message “don’t call again and again, it’s 12 months timeline”

Wow, that's unfortunate. We are paying fees + those who are CEC or FSW inland are also paying taxes, I don't know why they are behaving like this? That's literally the most un-Canadian way to talk to potential Canadians.

 

[proceso]

Same, PVO Ottawa

Hi Vonput, How did you get to know the PVO ? and what's the purpose of knowing that ?

 

[LM10]

(aor 23 dec)
called ircc, dude was not happy to take the call. only thing i could confirm:
pvo : ottawa
svo : sydney
eligibility: not started

also, an indirect message “don’t call again and again, it’s 12 months timeline”

It was same for me. They were not at all happy. for PVO SVO names they just told me OSC and said thats all we can see here.

 

[azizvertigo]

I have called twice so far and both times I set some context - I said the reason I'm calling is because there is disagreement between the portal, tracker, and ivr and I'm confused what to believe. Also told them I was worried I may have missed some correspondence due to this. Then I thank them for their relentless support before I move to my questions. They were more than polite after this.
I think it's important we understand their role on that call is limited to reading what they see on the screen. They cannot provide explanations for delays nor can they take messages for Officers. Just my two cents.

 

[Joy_Lil]

I have called twice so far and both times I set some context - I said the reason I'm calling is because there is disagreement between the portal, tracker, and ivr and I'm confused what to believe. Also told them I was worried I may have missed some correspondence due to this. Then I thank them for their relentless support before I move to my questions. They were more than polite after this.
I think it's important we understand their role on that call is limited to reading what they see on the screen. They cannot provide explanations for delays nor can they take messages for Officers. Just my two cents.

They were always polite to me, as they should be. They are our only direct communication with the IRCC, as with any customer service, they should provide information about the service, which in this case, is our permanent residency process. No reason for them to complain about people calling. If they are not happy with this, they should make the process more transparent.

 

[azizvertigo]

They were always polite to me, as they should be. They are our only direct communication with the IRCC, as with any customer service, they should provide information about the service, which in this case, is our permanent residency process. No reason for them to complain about people calling. If they are not happy with this, they should make the process more transparent.

Agree . Its not helping that there is no single source of truth for our applications.

 

[mr_maverik]

Caught a GU. Background check is showing as "Your application is in progress. We will send you a message when we start your background check "

 

[Hanrink95]

They were always polite to me, as they should be. They are our only direct communication with the IRCC, as with any customer service, they should provide information about the service, which in this case, is our permanent residency process. No reason for them to complain about people calling. If they are not happy with this, they should make the process more transparent.

completely agreed!

 

[sgPR]

today tracker is updated. they rearranged the status. now bio and medical come first as completed. eligibility and bgc come next, still not started ( aor dec 23). they teasing

same thing..today it got rearranged but still last updated date is Mar 20...

 

[mani_gan1991]

Can anyone see their medical details updated in tracker is it a normal update and my last update in tracker was on March 20

 

[sgPR]

Can anyone see their medical details updated in tracker is it a normal update and my last update in tracker was on March 20

I think ircc has just changed the look and feel of the tracker website..medical details were showing before also in different tab...

 

[sgPR]

Can anyone see their medical details updated in tracker is it a normal update and my last update in tracker was on March 20

yes last updated date on tracker for me also is mar 20

 

[Zen746]

Can anyone see their medical details updated in tracker is it a normal update and my last update in tracker was on March 20

My tracker also shows last updated on Mar 20 but my eligibility changed to completed later this afternoon. The application history has an update saying “We received the information you sent us. We’ll review it and let you know if we need any other information from you.”