Hi All, I applied for PR renewal online along with my other family members but one of the application status is showing "Primary identification is not provided". I submitted all the required documents so not sure why they mentioned this reason and also, there is no option to view or submit anything and the application status still shows submitted. Is anyone also facing the same issue? and what can be done in this situation?
There was issues with the photo I had sent the first 2 times but never an error message telling me what was wrong. Just “photos are missing”. The last time I resubmitted there was an error message about the quality of the pictures. There needs to be more information in the return reason , not just “photos are missing”. I don’t trust those agents one bit. They are notorious for giving inaccurate information and bad advice.
Maybe not the photo quality issue. I noticed this from another case, the guy who faced the same "photos are missing" didn't change anything and just click submit again...and received his card two month later
Maybe not the photo quality issue. I noticed this from another case, the guy who faced the same "photos are missing" didn't change anything and just click submit again...and received his card two month later
I had an error message on the front photo that said that quality was not good enough. I resubmitted using the same photos the first time and it was returned again. The first time I never saw an error message though.
- Application submitted: Jan 01 , 2023 (submitted online using the PR card portal) - Able to link the application to the IRCC portal: Feb 10, 2023 - Application approved: Feb 17, 2023
A final decision has been made. Please see the final decision below.
Latest update: Final decision - February 17, 2023:Your application was approved. Check your messages below for details.
We mailed your permanent resident card to you. Your card can take up to six weeks to arrive.
Whoa that's a long time. What do the IRCC agents say on call or did you get any reply on webforms? Also, since it has been very long did you send the solemn declaration for PR Card?
To be fair, I had received a request to re-submit my photograph in Aug 2022 and I had sent them new photographs in August itself. The agents though say that they received my photograph in Dec 15, 2022 though and since then, there has been no update. An agent also added a note to the application requesting the "team" to look into the application on Jan 31, 2022 but there has been no update since. All I hear from the agent is to "be patient" and wait.
Basically, my CIC profile (GC Key) has seen no update since Aug 2022.
As for the solemn declaration, I thought that was sent only when your PR card was sent but you did not receive it.
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Thanks you. Seems like it takes at least a month to link the application to IRCC account. Mine should probably linked after March 5th. Will give it a try then.
- Application submitted: Jan 01 , 2023 (submitted online using the PR card portal) - Able to link the application to the IRCC portal: Feb 10, 2023 - Application approved: Feb 17, 2023
A final decision has been made. Please see the final decision below.
Latest update: Final decision - February 17, 2023:Your application was approved. Check your messages below for details.
We mailed your permanent resident card to you. Your card can take up to six weeks to arrive.
I am not sure if this is something that other people are facing or not. We applied for my wife's PR card renewal online and the application was submitted on the online portal on Oct-25. Up till now, the application status is still submitted and there have been no updates. The processing time of PR card renewal shows as 77 days and the processing time has passed more than a month ago.
I tried calling IRCC so many times but I always get the message that they are unable to transfer my call due to a high volume of calls. I asked them about the status using the web form and there has been no response for more than 2 weeks.
Are there any issues with online PR card renewal applications? I see that there is no option to apply for it online now as you have to submit it in person.
Is anyone facing the same issue? What are the timelines now for PR card renewals?
I am not sure if this is something that other people are facing or not. We applied for my wife's PR card renewal online and the application was submitted on the online portal on Oct-25. Up till now, the application status is still submitted and there have been no updates. The processing time of PR card renewal shows as 77 days and the processing time has passed more than a month ago.
I tried calling IRCC so many times but I always get the message that they are unable to transfer my call due to a high volume of calls. I asked them about the status using the web form and there has been no response for more than 2 weeks.
Are there any issues with online PR card renewal applications? I see that there is no option to apply for it online now as you have to submit it in person.
Is anyone facing the same issue? What are the timelines now for PR card renewals?
I just keep trying over and over again and eventually get through. I have a note of the numbers to press in the automated menu so I don't have to listen to the whole thing. The last time I tried it took me about 15 times, but I did get to speak to someone.
