+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
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January 2023 - Citizenship Applications

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Anonyref

Star Member
May 3, 2020
148
171
Got another email from IRCC today saying how I should create a tracker (the email contains the wrong link). I have been on the tracker since the 28th of JAN. Wonder why I got 2 emails.
 

Iay

Champion Member
Feb 4, 2013
1,559
43
Vancouver, BC
Job Offer........
Pre-Assessed..
App. Filed.......
Feb 2, 2017
AOR Received.
2017/02/10 In-process 2017/02/16 Test 2017/03/22 DM 2017/03/23
Just wanted to update that my hubby got AOR today Feb 8th if someone can update the sheet for us. Thanks :)
 

northern sunshine

Hero Member
Mar 22, 2017
631
664
USA
Category........
FSW
Visa Office......
Ottawa
NOC Code......
2112
App. Filed.......
12-06-2018
AOR Received.
12-06-2018
Med's Done....
02-06-2018
Passport Req..
26-07-2018
LANDED..........
23-02-2019
Got another email from IRCC today saying how I should create a tracker (the email contains the wrong link). I have been on the tracker since the 28th of JAN. Wonder why I got 2 emails.
I got this email today as well. I received the AOR email with my case number on Jan 30th and was able to start tracking my account on Feb 1st. I'm not sure why they send the second one out so late, especially when the AOR email contains information on how to do this, anyway. :)
 
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snaravane

Star Member
Nov 23, 2016
74
3
Hey Folks,

We submitted a group application (Spouse and I) on Jan 6, 2023. We received an email from CIC on Jan 20 that looks to be an AOR (Has a PDF with UCI/Group ID/Application No and "This is to acknowledge receipt of your application for Canadian Citizenship.")

We both tried creating our tracker account here: https://tracker-suivi.apps.cic.gc.ca/en/register but keep getting error

"Incorrect or invalid information. Review and make sure it matches the information submitted on the Use of a Representative [IMM 5476] form or the Authority to Release Personal Information to a Designated Individual [IMM 5475] form. If you can’t create an account, it may be because your client’s application is not in our system yet"

We don't have any representatives :)

Received another email a few days ago with subject "Follow the progress of your citizenship grant application" and links to tracker, but this looks like old tracker app that's not live anymore - https://cst-ssc.apps.cic.gc.ca/

What is going on? I still am unable to create tracker account. Anyone in same boat? I've tried everything - No VPN, No copy-pasting values, incognito mode, no dashes in UCI etc etc etc
 
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iBarjar

Star Member
Jul 17, 2019
84
96
Please advise how you have created tracker account. it seems an error whenever I do it. Thank you.
I was getting error until yesterday. I guess they need at least 48 hours to update.

Step 1: https://tracker-suivi.apps.cic.gc.ca/en/login
Scroll all the way down and look for "Register now"
Step 2: Enter the UCI and Application number.
You will get a verification code in your email.
Step 3: Using that, create the account using UCI and a password.
 

ksp1989

Star Member
Oct 19, 2014
83
33
I am in the same boat. AOR 19th Feb. I sent the webform on 2nd Feb regarding technical issue and received a generic email so far. Still waiting for the good news!!
Same here retried again and same error. Keep posted when you
Hey Folks,

We submitted a group application (Spouse and I) on Jan 6, 2023. We received an email from CIC on Jan 20 that looks to be an AOR (Has a PDF with UCI/Group ID/Application No and "This is to acknowledge receipt of your application for Canadian Citizenship.")

We both tried creating our tracker account here: https://tracker-suivi.apps.cic.gc.ca/en/register but keep getting error

"Incorrect or invalid information. Review and make sure it matches the information submitted on the Use of a Representative [IMM 5476] form or the Authority to Release Personal Information to a Designated Individual [IMM 5475] form. If you can’t create an account, it may be because your client’s application is not in our system yet"

We don't have any representatives :)

Received another email a few days ago with subject "Follow the progress of your citizenship grant application" and links to tracker, but this looks like old tracker app that's not live anymore - https://cst-ssc.apps.cic.gc.ca/

What is going on? I still am unable to create tracker account. Anyone in same boat? I've tried everything - No VPN, No copy-pasting values, incognito mode, no dashes in UCI etc etc etc
yes same issue. It’s not you alone anyone who have received AOR on Jan 19 and Jan 20 cannot create tracker account. Mostly all of them are complaining about the same thing. You can submit webform like other folks did in this channel and hopefully they resolves the issue.
 
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snaravane

Star Member
Nov 23, 2016
74
3
Same here retried again and same error. Keep posted when you

yes same issue. It’s not you alone anyone who have received AOR on Jan 19 and Jan 20 cannot create tracker account. Mostly all of them are complaining about the same thing. You can submit webform like other folks did in this channel and hopefully they resolves the issue.
Will do. Thanks :)
 

puneet5

Hero Member
Jul 9, 2017
499
179
Same here retried again and same error. Keep posted when you

yes same issue. It’s not you alone anyone who have received AOR on Jan 19 and Jan 20 cannot create tracker account. Mostly all of them are complaining about the same thing. You can submit webform like other folks did in this channel and hopefully they resolves the issue.
AOR 20th Jan..raised webform twice. tracker Issue still exists.
 
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IG2020

Star Member
Mar 27, 2020
58
53
What tracker are you checking ? Can u send me the link ?
I was able to view status of my wife's online application in the tracker. It does take about 48 hours before the application number is loaded. Now waiting for AOR on my paper application for me and my kid.. Any ideas on what the trend is for time to get AOR for paper applications ?
 

mina_kumari

Full Member
Oct 13, 2018
38
6
Visa Office......
Ottawa
AOR Received.
17-03-2019
Passport Req..
26-09-2019
VISA ISSUED...
04-10-2019
LANDED..........
25-11-2019
AOR 20th Jan..raised webform twice. tracker Issue still exists.
No luck so far. I got a generic reply and been asked to do the following:

"Please note that you can try to link an application 5 times. If you are unsuccessful after 5 attempts, you will be locked out for 24 hours.

Still experiencing difficulties?

After having consulted the above information, please fill out the IRCC Web form and choose Technical difficulties located in the drop down menu under the heading Enquiry. Please also add the following information:

  • Any error messages you received. To do this:
    • please include screen shots showing the full browser window, including the website address field of the:
      • page preceding the error, and
      • error message.
  • All the answers provided while trying to link your application. To do this:
    • once on that page and after entering all your answers, provide us with screen shots.
  • The personal information page of your passport.
We hope the information provided is helpful in assisting you with your enquiry. "
 

tue2017

Hero Member
Oct 6, 2017
262
29
Admin please add to tracking sheet
Citizenship Application

Type: Paper application
Location: Mississauga
Physical Presence Days: 1223
Application: Family (2)
Application sent: January 9th, 2023
Delivered: January 13th, 2023
AOR: pending
 

puneet5

Hero Member
Jul 9, 2017
499
179
No luck so far. I got a generic reply and been asked to do the following:

"Please note that you can try to link an application 5 times. If you are unsuccessful after 5 attempts, you will be locked out for 24 hours.

Still experiencing difficulties?

After having consulted the above information, please fill out the IRCC Web form and choose Technical difficulties located in the drop down menu under the heading Enquiry. Please also add the following information:

  • Any error messages you received. To do this:
    • please include screen shotsshowing the full browser window, including the website address field of the:
      • page preceding the error, and
      • error message.
  • All the answers provided while trying to link your application. To do this:
    • once on that page and after entering all your answers, provide us with screen shots.
  • The personal information page of your passport.
We hope the information provided is helpful in assisting you with your enquiry. "
I am going to raise webform 3rd time with all info as per your email:). Lets see if it works..have you done it too?
 

mina_kumari

Full Member
Oct 13, 2018
38
6
Visa Office......
Ottawa
AOR Received.
17-03-2019
Passport Req..
26-09-2019
VISA ISSUED...
04-10-2019
LANDED..........
25-11-2019
I am going to raise webform 3rd time with all info as per your email:). Lets see if it works..have you done it too?
yes I sent it today for the 2nd time.
 
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