Dear All,
Need your help in finding a NOC Code for Fraud Agent- Contact Centre. I am thinking of using NOC 1114 / NOC 11109) but not sure if that's the right code. Duties are:
As a Fraud Agent need to monitor client transaction and provide a wonderful client experience while mitigating fraud losses to Financial customers.
- Need to identify, analyze and conduct investigations of client transactions through debit cards, ATMs, over the counter (OTC) deposits at branches and other banking channels to determine possible fraud or unusual activity.
- Analysis – Exercise decision making skills while reviewing customer’s profiles, transactions, banking history and cheque images to minimize loss and protect the organization and the clients privacy.
- Data Collection – Compile data and investigate alerts/referrals to make recommendations and take appropriate action. Accurately document all actions taken including the resolution reached and the decision made by updating the appropriate databases for each file investigated.
- Collaboration – Interact directly with clients, branches and other stakeholders via telephone to communicate information relating to suspected fraudulent activity. Develop and maintain relationships with business partners and other Client Account Management (CAM) teams to compile data, complete investigation, reach resolution and share best practices.
Thank you for your cooperation.
As per the below relevant main duties of NOC 11109 its seems like TEER 1..
Need expertise opinions….
Main duties:
- Financial examiners and inspectors
- Review and examine banks, trust companies, credit unions, caisses populaires, credit companies, real estate companies, insurance companies, pension funds, securities brokers and other financial services and institutions to ensure compliance with governing legislation and regulations.
- Financial investigators
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As per the below relevant main duties of NOC 11109 its seems like TEER 1..
Need expertise opinions….
Main duties:
- Financial examiners and inspectors
- Review and examine banks, trust companies, credit unions, caisses populaires, credit companies, real estate companies, insurance companies, pension funds, securities brokers and other financial services and institutions to ensure compliance with governing legislation and regulations.
- Financial investigators
Hello,
Did you choose your NOC, I am also confused at this stage. Please help
As per my understanding NOC 11109
As per my understanding NOC 11109
Thank you so much...Whether you submitted the profile /application?
Hey pal, I have submitted my PR application with 3+ years of foreign experience as fraud agent in a fintech company and my eligibility is passed using TEER 11109. My foreign experience worths 50 points there combined with my language score. Hope this helps!
Hey pal, I have submitted my PR application with 3+ years of foreign experience as fraud agent in a fintech company and my eligibility is passed using TEER 11109. My foreign experience worths 50 points there combined with my language score. Hope this helps!
That was so helpful,thank you so much,have a great day.
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Thank you so much...Whether you submitted the profile /application?
Hi, not submitted yet. Thanks.
Hi, not submitted yet. Thanks.
I’ll say go ahead with TEER 11109 as your job duties are 95% same as mine as a fraud agent. I was nervous as well before submitting my application. No authoritative sources found online about this. As long as your job requires a bachelor’s degree I’ll say you are totally fine. TEER 4 does not require a bachelor’s. My job description provided by my former employer explicitly says this job needs a bachelor’s degree preferably in finance or business.
I’ll say go ahead with TEER 11109 as your job duties are 95% same as mine as a fraud agent. I was nervous as well before submitting my application. No authoritative sources found online about this. As long as your job requires a bachelor’s degree I’ll say you are totally fine. TEER 4 does not require a bachelor’s. My job description provided by my former employer explicitly says this job needs a bachelor’s degree preferably in finance or business.
Thank You so much.
