Which link to use to raise a webform for Visitor Visa application?

[imoct24]

Hello all,

My friend has applied for a visitor visa for their parents, but they realized that they made a mistake when writing their mother's name. Additionally, they forgot to add their employment letter. I am trying to help them research how to solve this. I read that they might need to raise a webform, but I am unsure which link do they need to use.
1) https://secure.cic.gc.ca/ClientContact/en/Application
2) https://secure.cic.gc.ca/enquiries-renseignements/canada-case-cas-eng.aspx

Please advise. Thank you!

 

[Naturgrl]

2

 

[Veer142]

What's the difference between 1 and 2?

 

[Naturgrl]

What's the difference between 1 and 2?

1 is for those applying for PR.

 

[imoct24]

2

Thank you!

 

[Resh101]

Hi, can you please tell me the outcome of this?

 

[Sumitha_Umapathy]

Hi i am trying to raise webform for get application status of super visa, what should i choose under the question "What application did you submit?" i only see one relevant option visitor record but not sure if it is correct, please guide