My job title is Service officer ll. Below is my job duties in reference letter from employer. In my understanding, job duties are matter when a job title isn't matched.
What I found is this (http://noc.esdc.gc.ca/English/noc/Profile.aspx?val=2&val1=2282&ver=16) from NOC code list. Would that be matched ?
Thank you for help in advance!
What I found is this (http://noc.esdc.gc.ca/English/noc/Profile.aspx?val=2&val1=2282&ver=16) from NOC code list. Would that be matched ?
- Ensure customer problems are handled appropriately by utilizing the established partner problem resolution process both internally and externally when applicable
- Create and/or recognize exceptional service through established programs
- provide subject matter expertise for internal and external partners within defined area
- prepared schedules for the center
- Identify, suggest and actively participate in process improvements
- Understand and apply bank/service centre operating policies and procedures
- Demonstrate flexibility by adapting to change within business area and unit
- Adopt new process and technology improvements
- Coordinate the delivery, installation, implementation and repairs of equipment and technology
- Ensure premises issues are dealt with in a timely manner escalating as required
- Identify equipment needs to streamline procedures/processes and enhance service
- Builds and maintains databases and various programs as required
- Conducts testing of key components within the Business Management Plans for the unit
- provide day to day technical support and solutions
Thank you for help in advance!
