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What is the Teer level and NOC code for an Incident Analyst job?

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max_payne666

Member
Jul 17, 2024
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0
Job responsibilities in summary:


Reporting to the Service Desk Manager, IT Operations & Support, this position is responsible for the administration of all incidents and service requests to ensure timely resolution.

The Incident Analyst will provide on-site end-user support as well remote support. They will also ensure customer/employee satisfaction is maintained, service levels are achieved, and quality is not compromised.
 
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