Webform not working

[dreamercec]

I am trying to upload some documents for my EE CEC application, but once I hit upload document, I get a 500 Internal server error.


I tried with Safari and Chrome. Anybody else having problems, or suggestions how to solve it?

 

[PAINKILLER28]

You can try later in the afternoon. This happens a lot during busy hours of the day.

 

[dreamercec]

You can try later in the afternoon. This happens a lot during busy hours of the day.

thanks. it has been like that for several days now.


I hope they manage better our applications than their IT stuff lol

 

[PAINKILLER28]

thanks. it has been like that for several days now.


I hope they manage better our applications than their IT stuff lol

Okay then. I work in this area and I personally have seen many times the server is down. Usually when I come back later it would be fine. In this case I can only suggest that you keep trying, it's not like we can fix whatever problem they are having on their end.

 

[stefi2020]

Yesterday and today wasn't working for me....

 

[theafjioman]

The IRCC website does seem prone to these "500 Internal Server Errors". You could try clearing your cache (you can Google how to do this if you're not familiar) but like has already been mentioned in this thread, an internal server error just means they are having issues on their end and this could be due to too many people trying to access their website all at once. So I'd say just have to keep trying at different times of the day. Early morning seems to work best in my experience.

 

[worrier123]

Having the same issue. Forever in despairing awe of just how bad the IRCC and pretty much every Canadian government website is.

I couldn't upload all the requested supporting documents relating to my change in marital status on my secure portal as it only allows you to two files, despite them requesting about 15 from me. Even after combining and compressing things it was still impossible! So I suppose I've just got to wait until the website works to add the rest of the documents! Great stuff.

 

[stefi2020]

The IRCC website does seem prone to these "500 Internal Server Errors". You could try clearing your cache (you can Google how to do this if you're not familiar) but like has already been mentioned in this thread, an internal server error just means they are having issues on their end and this could be due to too many people trying to access their website all at once. So I'd say just have to keep trying at different times of the day. Early morning seems to work best in my experience.

I already cleared cache et tried different time and again now, and from google, firefox....doesn't work plus no receipt, so that makes communication even more difficult....

 

[worrier123]

Just found this-

https://twitter.com/x/status/1357087294126227459

Not particularly helpful but at least they are aware of it.

 

[stefi2020]

Just found this-

https://twitter.com/x/status/1357087294126227459

Not particularly helpful but at least they are aware of it.

Thanks...because as soon as possible...is already 3 days lol

 

[worrier123]

Yeah i won't be holding my breath! If I find any more information I'll post here. If/when they eventually fix it I'll post here too!

 

[worrier123]

The IRCC twitter is still replying with the same response, thanking people for their patience lol

 

[worrier123]

Still not working!

 

[worrier123]

It's working, just uploaded my documents!

 

[Mahsa-Nor]

Hi everyone, try it with a VPN that changes your IP to a Canada IP. It worked for me and I could submit it though not even any immediate auto-reply, but I hope they'll reply!