upfront medical doctor does not have IMM1017B with UMI and barcode

[Luval]

Hi all. We went to get an upfront medical exam for our non-accompanying dependent and the doctor is telling us we need to provide the UMI. I tried to explain that this is not correct and not necessary for an upfront medical. I don't believe the doctor has the right forms as they are already supposed to have a UMI and Barcode if they are a paper-based clinic and if its an upfront medical.

I see that maybe they need to contact their regional medical office. Does anyone know contact information for the regional medical office for the clinics in Angola (our local visa offie is pretoria, south africa) so the doctor can order the correct forms?

This has been such a nightmare...the doctor is not well-informed.

Unless I am wrong...other ideas?

Thanks

 

[Jonesy319]

Hi all. We went to get an upfront medical exam for our non-accompanying dependent and the doctor is telling us we need to provide the UMI. I tried to explain that this is not correct and not necessary for an upfront medical. I don't believe the doctor has the right forms as they are already supposed to have a UMI and Barcode if they are a paper-based clinic and if its an upfront medical.

I see that maybe they need to contact their regional medical office. Does anyone know contact information for the regional medical office for the clinics in Angola (our local visa offie is pretoria, south africa) so the doctor can order the correct forms?

This has been such a nightmare...the doctor is not well-informed.

Unless I am wrong...other ideas?

Thanks

Is your Doctor on the list of panel physicians? If not s/he cannot do the exam, see this link:
http://www.cic.gc.ca/english/helpcentre/answer.asp?q=033&t=4

 

[wowsers]

If I understand correctly what you say, you arranged with a panel physician to undergo an upfront medical exam but found that he/she works with a paper system and not with an eMedical electronic system. If the distinction is unfamiliar to you, look at the CIC instruction entitled 'Medical exam for permanent residents' which you can find via Google. In that document if you click on the words 'see your application guide', the document expands to explain the distinction between the electronic system and the paper system. As you will see from the expanded instructions, where the physician works with a paper system he/she supplies the IMM 1017B, which will contain the barcode and the UMI. So it appears to me that you are right and the doctor was wrong. Quite a few panel physicians seem to get it wrong and the answer is to persist and to produce to them the evidence that they are wrong. I suggest that you photocopy the expanded instructions I refer to above and show it to the doctor, and if that gets you nowhere that you send a complaint to the Pretoria visa office. I regret that I do not know the contact info for the relevant regional medical office for Angola, nor how one would discover it; but the fact is that it is the doctor's function, not yours, to sort out his problem.

 

[Luval]

Thanks all. I did persist with the doctor and we went back again and she then had the proper paperwork. Its a frustrating process for sure. She also tried to tell us we couldn't do the medical without the other parents consent and that we couldn't do an upfront medical!! ugh....

Anyways, we did get it completed and it is now correct. Thanks for the help!!