Hi All,
I created my express entry profile last month, registered with job bank, everything got approved and I got 456 points and have been waiting for points to drop. Today when I checked my profile, I saw that my work history tab doesnt have my job details. I was surprised because they were visible even last night. So i re-added my job details and saved them and transmitted them too. This time I was able to see everything. But two minutes later I got a message saying that my profile is ineligible as it doesnt meet the minimum eligibility criteria. That came as a shock because my profile had no issues until last night. I checked all the tabs and everthing looks fine. All the tabs showed as approved before and now they show as transmitted. So, I raised a complaint to the technical team
Should i create a new profile or wait for the technical team to respond? Also, it is not showing the option to withdraw my profile.
Please advise
I created my express entry profile last month, registered with job bank, everything got approved and I got 456 points and have been waiting for points to drop. Today when I checked my profile, I saw that my work history tab doesnt have my job details. I was surprised because they were visible even last night. So i re-added my job details and saved them and transmitted them too. This time I was able to see everything. But two minutes later I got a message saying that my profile is ineligible as it doesnt meet the minimum eligibility criteria. That came as a shock because my profile had no issues until last night. I checked all the tabs and everthing looks fine. All the tabs showed as approved before and now they show as transmitted. So, I raised a complaint to the technical team
Should i create a new profile or wait for the technical team to respond? Also, it is not showing the option to withdraw my profile.
Please advise
