Unable to login GC KEY

[Gagan210]

Hi guys,
I submitted one Express Entry profile in April 2019 which I became inaccessible in January 2020 thereafter I submitted one new Express Entry profile in January 2020 itself. After a few days the latter became inaccessible as well.

Whereever I enter my login credentials I am always taken to a page where I have no option but to "sign out" in both profiles of GC KEYs.

I have tried erasing cookies, Incognito mode, New browser, different computer but of no use.

Can anybody help me on this?

 

[_ladyj]

you need to clear the browser cache and exit, and then try to login again. Keep clearing the cache and try until you can login.

 

[ChocoHagela]

or login using incognito