Unable to access my status on ECAS

[avakai]

Hi!
My application has been 'In Process' since June 10. As of last week, I am suddenly unable to access my status on ECAS. I want to write to CHC ND but am not sure what e-mail id to send it to. Can anyone help out?

 

[slavasz]

Why don't you send a fax about that to your Visa Office?

 

[blocks28]

@ avakai

It happened with me as well when CHC received my passports. Actually I have my given name in passport as "abc def" and in every form I filled my surname as "def". Earlier I was able to see my status with surname "def" but after the receipt of passport I was not able to do with only surname. I had to use my complete family name.

Thanks I hope if you have similar situation then you can try all possible combination of your name.

 

[shibuya]

Email: web-tech-support@cic.gc.ca

 

[avakai]

Hi Blocks28,

Thanks a lot for your input. I have a two word surname as well and I was able to access my status using one of the two. Thanks a ton. Incidentally, my status has changed to 'Decision made'.

Cheers!

 

[blocks28]

congrats!!!!!!

 

[avakai]

Block28,
you should be getting yours soon...I sent my pp on 26th June and my medicals reached CHC ND on the 7th of July. Couple of weeks more and you should know too. Best of luck!

 

[ahmadtajwer]

what exactly was the status, was it blank or it won't take you to the relevant page and shows error?

 

[avakai]

It said, 'We were not able to identify you using the information you provided.

Please be sure the information you entered is correct and then try again.'

 

[money]

Hi All

I have similar problem please help me out... my country name is missing in my address on e-cas wht should i do ...

Thanks
Money

 

[avakai]

Hi Money, start a new thread 'my country name is missing in my address on e-cas wht should i do' . You are more likely to get answers then.

 

[shibuya]

Money,
Just send a email to web-tech-support @ cic.gc.ca and they will fix this problem.
If u r doubting me just log on to www.cic.gc.ca click to get into Ecas over there FAQ is there where this email is mentioned and lots of answers supporting Ecas problems.

Regards,
Shibuya

 

[palomo.aca]

bro. i got my visa and it took 14 days for the status to change from IN PROCEESS to DECITION MADE , it does not make a difference..

 

[money]

Money,
Just send a email to web-tech-support @ cic.gc.ca and they will fix this problem.
If u r doubting me just log on to www.cic.gc.ca click to get into Ecas over there FAQ is there where this email is mentioned and lots of answers supporting Ecas problems.

Regards,
Shibuya

Hi shibuya

Thanks for the information but i think it is for different purpose i thnik anyway i send an mail to him lets c wht will happen .. thank u so much.

@ Avakai... thanks i will do tht