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Hello! 
I was wondering whether processing times are counted as business days, or all days. My husband has applied from Lebanon and the processing time is 21 days, but it has now been several days after this and he has not received any emails and there have been no updates on the application. Does anyone know if there is an issue? Could the internal technical issue on CIC be the reason, or are they counting on business days, or anything else? 
Thank you,
Batoul
	
		
			
		
		
	
				
			 
			
			 
			
				
			
		
		
			
	
		
	
		
		
	 
										
										
											
    
	
										
										
											
	
										
									
								 
								
									
								
								
									
    
	
								
							 
						
					 
				
			 
		
	
	
	
					
					
				
	
		
			
		
		
	
	
		
			
		
		
	
					
					
						
	
	
	
	
	
	
			
				
			
		
		
			
				
					
				
				
					
						
							
								
									
          
	
								
								
									
										
											
	
	
	
										
										
											
	
	
	
		
		
			
				
			
			
			
				
					
	
		
			
		
		
	
	
		
			
				aloutab said:
			
		
	
	
		
		
			Hello! 
I was wondering whether processing times are counted as business days, or all days. My husband has applied from Lebanon and the processing time is 21 days, but it has now been several days after this and he has not received any emails and there have been no updates on the application. Does anyone know if there is an issue? Could the internal technical issue on CIC be the reason, or are they counting on business days, or anything else? 
Thank you,
Batoul
		
		
	 
Natural days.
Timelines posted are an estimate and a courtesy. They are not meant to be more than a guide, and there is no commitment to fulfill them.
Also keep in mind those timelines are the result of 80% of the applications being addressed. That means 1 out of 5 WILL go over those estimated times.
 
	
		
			
		
		
	
				
			 
			
			 
			
				
			
		
		
		
	 
										
										
											
    
	
										
										
											
	
										
									
								 
								
									
								
								
									
    
	
								
							 
						
					 
				
			 
		
	
	
	
					
					
				
	
		
			
		
		
	
	
		
			
		
		
	
					
					
						
	
	
	
	
	
	
	
			
				
			
		
		
			
				
					
				
				
					
						
							
								
									
          
	
								
								
									
										
											
	
	
	
										
										
											
	
	
	
		
		
			
				
			
			
			
				
					
	
		
			
		
		
	
Is there possibly a maximum amount of days?
	
		
			
		
		
	
				
			 
			
			 
			
				
			
		
		
		
	 
										
										
											
    
	
										
										
											
	
										
									
								 
								
									
								
								
									
    
	
								
							 
						
					 
				
			 
		
	
	
	
					
					
				
	
		
			
		
		
	
	
		
			
		
		
	
					
					
						
	
	
	
	
	
	
	
			
				
			
		
		
			
				
					
				
				
					
						
							
								
									
          
	
								
								
									
										
											
	
	
	
										
										
											
	
	
	
		
		
			
				
			
			
			
				
					
	
		
			
		
		
	
I have a new concern. My husband called CIC Call center to check for the status of his application. He chose option 8 for visitor visa, and they said that applications submitted after a certain day in October 2015 have not been yet processed and the wait time is 130 days. However, then he continued on to check his own application status after entering his application number and birth year. They said that the application is currently being processed, and they said to check the processing time online (which should be 21 days for Lebanon). I'm now quite confused! Are we really waiting 130 days?
	
		
			
		
		
	
				
			 
			
			 
			
				
			
		
		
		
	 
										
										
											
    
	
										
										
											
	
										
									
								 
								
									
								
								
									
    
	
								
							 
						
					 
				
			 
		
	
	
	
					
					
				
	
		
			
		
		
	
			
		 
	 
	
		
	
	
	
 
	
		
			
		
		
	
										
	
									 
									
									
	
		
			
		
		
	
         
            
         
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