Hey everyone and Merry Christmas
In November, I applied for an eTA and it was issued immediately.
In December, my Working Holiday application was accepted and I received a Letter of Introduction. I was also given a new eTA along with this Letter of Introduction.
Now, I did check the status of both of my eTAs online. For the old eTA, I get the following message:
"Following an assessment of your file, it has been determined that you no longer meet the requirements for an Electronic Travel Authorization (eTA). As a result, your eTA has been cancelled."
So they probably cancelled my old eTA as they were issuing the new one. Next, I checked the status of the new eTA:
"No matches were found using the criteria provided."
I'm very certain I entered all information correctly. But still after one week I can't find the new eTA.
I did write an enquiry using the web form. The processing times for such enquiries are 10 business days apparently. Since my flight to Canada is on this Friday, I believe I won't get an answer or help before that.
Now I'm wondering what I should do about this. Is my best option to just purchasing yet another eTA?
