SPOUSAL VISA FILE RETURNED

[SabyB]

I am the principal applicant living outside Canada and my spouse is living in Canada. My Spousal Visa File was submitted on 14th march 2024 and today on 4th april 2024, I got message from IRCC that my file has been returned due to following reason.

We are returning your Permanent Resident Portal application received on 2024-03-14. We are unable to process your request as submitted. We have kept no record of your submission.
Our office processes Family Class Sponsorship applications where the Principal Applicant resides In Canada. It appears that as per your information declared on your undertaking you have sent your
application to our office in error as per document(s) reviewed below:
 Document Checklist
 IMM1344
 IMM008
 IMM5669
 IMM5406

Kindly help me to understand Did my immigration agent has made some mistake while submitting the file? Its really frustrating

Thanks

 

[YVR123]

I am the principal applicant living outside Canada and my spouse is living in Canada. My Spousal Visa File was submitted on 14th march 2024 and today on 4th april 2024, I got message from IRCC that my file has been returned due to following reason.

We are returning your Permanent Resident Portal application received on 2024-03-14. We are unable to process your request as submitted. We have kept no record of your submission.
Our office processes Family Class Sponsorship applications where the Principal Applicant resides In Canada. It appears that as per your information declared on your undertaking you have sent your
application to our office in error as per document(s) reviewed below:
 Document Checklist
 IMM1344
 IMM008
 IMM5669
 IMM5406

Kindly help me to understand Did my immigration agent has made some mistake while submitting the file? Its really frustrating

Thanks

Sounds like your application was sent/filed as an inland application instead of outland.

 

[SabyB]

Thanks for the reply. So how can I know about this error is there any form or we have to select this option on the portal?

 

[YVR123]

Thanks for the reply. So how can I know about this error is there any form or we have to select this option on the portal?

Check with your immigration agent. If he/she can make this mistake, reconsider using him/her for your application.

Read the guide and follow the steps, I think it's pretty straight forward.
Sponsor your spouse, partner or children: how to apply - Canada.ca

 

[SabyB]

UPDATE: I have checked with my immigration agent. They are saying that they have submitted with the outland option and shared the checklist with me. The reason for file return they are giving is that sometimes the portal has technical glitches and when they are unable to open the file it gets returned.

Is this right that sometimes the PR portal face technical problems?

Secondly, while checking the document checklist I saw that point 5 says PHOTOS and this option is checked but I have never shared any photo with my immigration agent neither they asked. Are we suppose to upload photo before submitting our file? Please confirm.

Thanks in advance.

 

[mogly]

I am the principal applicant living outside Canada and my spouse is living in Canada. My Spousal Visa File was submitted on 14th march 2024 and today on 4th april 2024, I got message from IRCC that my file has been returned due to following reason.

We are returning your Permanent Resident Portal application received on 2024-03-14. We are unable to process your request as submitted. We have kept no record of your submission.
Our office processes Family Class Sponsorship applications where the Principal Applicant resides In Canada. It appears that as per your information declared on your undertaking you have sent your
application to our office in error as per document(s) reviewed below:
 Document Checklist
 IMM1344
 IMM008
 IMM5669
 IMM5406

Kindly help me to understand Did my immigration agent has made some mistake while submitting the file? Its really frustrating

Thanks

Hello, As per my understanding you have to select both country of resident and country of Citizenship as India, and of course the Document check List should say same and that decides if you are a Inlander or Outlander.

Generic application form for Canada (IMM 0008)
Personal details:
Citizenship(s)
Country:India
Country:India
Current country of residence
Country:India
Status:Citizen

I know how annoying sometimes if there are mistakes, please login to portal and download all the documents you have submitted and verify it yourself if they have uploaded your pictures or not.

Hope this helps.