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Replacement doc request for police certificate after AOR (urgent!)

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A

aralizadegan

Star Member
Sep 6, 2017
78
3
Hi guys

Please help guys. This is urgent. I am given 7 day deadline!

I submitted my application on 27 April 2018 and today (03 May 2018) I have received a request for replacement document for my police certificate from Iran. I originally had put 3 documents in a pdf file as they instructed:

document 1: color scan of original police certificate
document 2: translation and affidavi
document 3: a photocopy certified by the translator. The photocopy was black and white but the certification stamps were in color

The message they sent me says this:

Police Certificate: Our records indicate you have uploaded an altered copy of the Police
Certificate from IRAN. Please provide an original, unaltered scan of the Police Certificate from
IRAN.

I already had the original color scan in the file uploaded. What do you think I should do?
 
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