Received Refusal for the wrong thing, what to do??

[christinamh]

I am from the US. I applied to extend my stay as a visitor so that my partner and I could apply for permanent residency through common law. I received a noticed that I needed to provide a copy of my passport, not sure what was wrong with the copy that I sent. So I re-uploaded my passport. Then a week later I got a letter of refusal. But what's weird is that the refusal is not at all what I applied for. Here's what the refusal said:

Based on your application and accompanying documentation that you have provided, I have
carefully considered all information and I am not satisfied that you meet the requirements of the
Immigration and Refugee Protection Act and Regulations. Your application as requested is
therefore refused.

[X] Immigration Legislation requires that every foreign national in Canada must hold a valid
passport, identity or travel document. As a foreign national in Canada, you have not produced
evidence that you are in possession of such a document and that it is valid for the duration of
your stay in Canada.

I'm so confused. I did not apply for the Immigration and Refugee Protection Act. What do I do now? This makes absolutely no sense to me.

 

[scylla]

I'm so confused. I did not apply for the Immigration and Refugee Protection Act.

This is a standard statement referring to Canadian immigration law. It doesn't mean you applied as a refugee. It's perfectly normal to see these words in a refusal.

What exactly did the letter/email say requesting your passport?

 

[christinamh]

So what can I do now to stay in Canada?

This is what the letter said asking for my passport:

This is in reference to your application for temporary residence. The following documents are required to continue processing your application:
89993135 - Christina Marie Hollis:
> Passport/Travel Document: Valid passport or travel document . Please provide all pages of your passport including the biographic information page and any stamps. If you do not submit this document, your application may be refused. This must be received at this office by: 2015/06/30
Please note:
All documents must be in either English or French. Any documents not in English or French must be accompanied by a certified translation.
To provide the requested document(s) from the Application Details page, click the “View submitted application” button at the bottom of the page and follow the instructions provided on the Documents Submitted page.
Should you be unable to provide the information and/or other documents requested you must advise us in writing detailing the reasons why you cannot provide the document/information requested. You must upload this written explanation electronically through the MyCIC portal in lieu of the document requested.
You must provide these document(s) within the timeframe indicated in your MyCIC account. You will not be able to submit your document electronically after this timeframe has expired.
If you fail to comply with this requirement, a decision concerning your application will be made based upon the information already submitted with this application.
For additional information, consult the CIC Web site at www.cic.gc.ca.
Attention: The unique client identification (UCI) number in the upper left corner of this letter is your personal identification number. For your own protection, do not allow any person, other than an authorized representative, to use this number as it provides access to personal information on your file.
Citizenship and Immigration Canada

 

[purplesnow]

on what basis were you here in the first place? Sounds like they were looking for a copy of whatever visa/permit allowed you to be here?

 

[christinamh]

I came in as a visitor from the United States. I am a U.S. Citizen. I have a valid passport.

 

[christinamh]

You know what I just realized. They requested a copy of my passport so I went online to the cic sign in where I submitted my application and receive all correspondence and uploaded my passport. I thought all I had to do was upload it. I didn't realize I had to re-submit it. So I got an email that there was a new message in my cic account on July 6th. But there was no new message there. That's when I realized that the upload of the copy of my passport wasn't actually submitted. So I submitted it. Now reading over the initial request for my passport I realize that it needed to be received by June 30th, which it wasn't because I didn't realize I had to re-submit it. So I guess they didn't receive the copy of my passport on time and that's why I was refused. Is there anything I can do at this point? What should I do to stay in Canada? I really need to figure this out ASAP. Any help at all is greatly appreciated.

 

[scylla]

You're out of status in Canada now. So you will need to apply to restore your status back to visitor.

 

[christinamh]

Ok so basically what I do is apply to restore my status as well as reapply for the extension? Do I have that right?