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Problem after sending missing documents for CAQ

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sameh1440

Newbie
Sep 12, 2019
8
0
I sent missed documents for my kid's CAQ. Then, I got a notification that the shipment was received. Later on, I got a reply that the documents are missing. I am 100% sure that the documents were sent. Can you guess what is the issue? Can you please advise?
 
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