Possible to change Super visa to Multiple visa?

[sasansoltani]

Hi.I requested visa for my parents online and because there is no any Bio-metric center (VAC) in our country ,they had to go to another country to do bio-metric test .after it done I got a message about insurance for them that they have to get an insurance for at least 365 days and 100,000 coverage and above and its so expensive .I did mistake to choose between super visa and multiple visa .can i cancel or change the supervisa to multiple without doing biometric test again ?

 

[Bryanna]

Hi.I requested visa for my parents online and because there is no any Bio-metric center (VAC) in our country ,they had to go to another country to do bio-metric test .after it done I got a message about insurance for them that they have to get an insurance for at least 365 days and 100,000 coverage and above and its so expensive .I did mistake to choose between super visa and multiple visa .can i cancel or change the supervisa to multiple without doing biometric test again ?

Generally, a super visa is a multiple entry visa.

You can send a Case Specific Enquiry/ IRCC web form to the relevant visa office requesting to consider your parents' applications for TRVs instead of super visas as you had incorrectly selected the super visa option. You must submit the amended TRV application forms too

 

[sasansoltani]

Thanks for your answer .could you pls give me more details.could you pls give me the office 's address (email) and how can I find IRCC web form .

 

[Bryanna]

Thanks for your answer .could you pls give me more details.could you pls give me the office 's address (email) and how can I find IRCC web form .

Where do your parents live?

 

[sasansoltani]

Iran

 

[Bryanna]

Iran

I'm assuming your parents gave their biometrics at the Ankara VAC and not in Dubai.

Here's the email address:
ankara-im-enquiry@international.gc.ca

IRCC web form:
http://www.cic.gc.ca/english/contacts/web-form.asp

 

[sasansoltani]

Yes they did biometric test in Ankara last week .

 

[Bryanna]

Yes they did biometric test in Ankara last week .

That's good. Don't forget to send the amended TRV application forms with the request

 

[sasansoltani]

I filled it and i explained my fualt.so i have to add any document to send it ? how can i find the TRV application forms ?thanks again for helping me

 

[sasansoltani]

ok i find it imm5257e i think that is

 

[Bryanna]

ok i find it imm5257e i think that is

Here's the application package for Iran applications:
http://www.cic.gc.ca/english/information/applications/visa.asp?countrySelect=IR#applications

 

[sasansoltani]

thanks i changed SUPERVISA to FAMILY VISIT in purpose of visit section in TRV form .and then i sent it at IRCC WEB FORM with details of my mistake .after i got a message that they answer me in 26 days .I hope they will accept it .

 

[Bryanna]

thanks i changed SUPERVISA to FAMILY VISIT in purpose of visit section in TRV form .and then i sent it at IRCC WEB FORM with details of my mistake .after i got a message that they answer me in 26 days .I hope they will accept it .

Do send the email also to the Ankara visa office (with the new TRV forms)

 

[sasansoltani]

Yes . And this was their answer
Due to exceptionally high volumes of visa applications, processing times have unfortunately increased. As we are using all available resources for processing, we will not be responding to email enquiries for applications that are within the current processing times listed on our website: http://www.cic.gc.ca/english/information/times/index.asp You may find the answers you are looking for at www.canada.ca/immigration
We appreciate your understanding.

 

[Bryanna]

Yes . And this was their answer
Due to exceptionally high volumes of visa applications, processing times have unfortunately increased. As we are using all available resources for processing, we will not be responding to email enquiries for applications that are within the current processing times listed on our website: http://www.cic.gc.ca/english/information/times/index.asp You may find the answers you are looking for at www.canada.ca/immigration
We appreciate your understanding.

This is an automated response.

Emails could reach the desk of the visa officer much sooner than a CSE. That's why I recommended emailing them.

Now, fingers crossed