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Hi, there are several threads on which portal to use and I'm surprised that no one seems to know the answer.  I have an application ready to go on both the IRCC portal and the secure website (GCKey), hoping someone can clarify which should be used?  If you google how to apply for a Canadian Visa, Service Canada still walks you to the old system (GCKey) which seems odd.
	
		
			
		
		
	
				
			 
			
			 
			
				
			
		
		
			
	
		
	
		
		
	 
										
										
											
    
	
										
										
											
	
										
									
								 
								
									
								
								
									
    
	
								
							 
						
					 
				
			 
		
	
	
	
					
					
				
	
		
			
		
		
	
	
		
			
		
		
	
					
					
						
	
	
	
	
	
	
			
				
			
		
		
			
				
					
				
				
					
						
							
								
									
          
	
								
								
									
										
											
	
	
	
										
										
											
	
	
	
		
		
			
				
			
			
			
				
					
	
		
			
		
		
	
	
		
	
	
		
		
			Hi, there are several threads on which portal to use and I'm surprised that no one seems to know the answer.  I have an application ready to go on both the IRCC portal and the secure website (GCKey), hoping someone can clarify which should be used?  If you google how to apply for a Canadian Visa, Service Canada still walks you to the old system (GCKey) which seems odd.
		
		
	 
You can use anyone but only difference is less documents are required on ircc portal and even more faster process if someone holds valid USA or previous Canada visa in last 10 years,  however we can see and consultants are discussing that there are more refusals are happening since February 2023 on portal bcoz ircc is using Chinook software so if you want to make more stronger your application then go with gckey bcoz at gckey you can attach more documents than ircc portal
 
	
		
			
		
		
	
				
			 
			
			 
			
				
			
		
		
		
	 
										
										
											
    
	
										
										
											
	
										
									
								 
								
									
								
								
									
    
	
								
							 
						
					 
				
			 
		
	
	
	
					
					
				
	
		
			
		
		
	
	
		
			
		
		
	
					
					
						
	
	
	
	
	
	
	
			
				
			
		
		
			
				
					
				
				
					
						
							
								
									
          
	
								
								
									
										
											
	
	
	
										
										
											
	
	
	
		
		
			
				
			
			
			
				
					
	
		
			
		
		
	
Hi thanks for your reply.  In the IRCC portal there is an "additional documents" option.  I will use this for cover letter, financial documents (bank statement, real estate deeds, Thai employment verification letter), prior Canada visa, proof of relationship etc.  I also like that the portal asks about the biometrics and whether you want to redo them or not (my GF's biometrics have 6 years remaining and we are fine with a 6 yr visa).  Not really worried about a denial, but more so technical glitches.
	
		
			
		
		
	
				
			 
			
			 
			
				
			
		
		
		
	 
										
										
											
    
	
										
										
											
	
										
									
								 
								
									
								
								
									
    
	
								
							 
						
					 
				
			 
		
	
	
	
					
					
				
	
		
			
		
		
	
	
		
			
		
		
	
					
					
						
	
	
	
	
	
	
			
				
			
		
		
			
				
					
				
				
					
						
							
								
									
          
	
								
								
									
										
											
	
	
	
										
										
											
	
	
	
		
		
			
				
			
			
			
				
					
	
		
			
		
		
	
	
		
	
	
		
		
			Hi thanks for your reply.  In the IRCC portal there is an "additional documents" option.  I will use this for cover letter, financial documents (bank statement, real estate deeds, Thai employment verification letter), prior Canada visa, proof of relationship etc.  I also like that the portal asks about the biometrics and whether you want to redo them or not (my GF's biometrics have 6 years remaining and we are fine with a 6 yr visa).  Not really worried about a denial, but more so technical glitches.
		
		
	 
yes you can add all those documents in additional document section. Its fine if you don't want to redo bio and visa validity will be based on bio or passport expiry whichever is expiring first
 
	
		
			
		
		
	
				
			 
			
			 
			
				
			
		
		
		
	 
										
										
											
    
	
										
										
											
	
										
									
								 
								
									
								
								
									
    
	
								
							 
						
					 
				
			 
		
	
	
	
					
					
				
	
		
			
		
		
	
	
		
			
		
		
	
					
					
						
	
	
	
	
	
	
	
			
				
			
		
		
			
				
					
				
				
					
						
							
								
									
          
	
								
								
									
										
											
	
	
	
										
										
											
	
	
	
		
		
			
				
			
			
			
				
					
	
		
			
		
		
	
yes 6 years if fine because my GF is retiring in 3 years and at that point we'd apply for perm resident.
	
		
			
		
		
	
				
			 
			
			 
			
				
			
		
		
		
	 
										
										
											
    
	
										
										
											
	
										
									
								 
								
									
								
								
									
    
	
								
							 
						
					 
				
			 
		
	
	
	
					
					
				
	
		
			
		
		
	
	
		
			
		
		
	
					
					
						
	
	
	
	
	
	
			
				
			
		
		
			
				
					
				
				
					
						
							
								
									
          
	
								
								
									
										
											
	
	
	
										
										
											
	
	
	
		
		
			
				
			
			
			
				
					
	
		
			
		
		
	
	
		
	
	
		
		
			yes 6 years if fine because my GF is retiring in 3 years and at that point we'd apply for perm resident.
		
		
	 
 
and how long the passport is valid?
 
	
		
			
		
		
	
				
			 
			
			 
			
				
			
		
		
		
	 
										
										
											
    
	
										
										
											
	
										
									
								 
								
									
								
								
									
    
	
								
							 
						
					 
				
			 
		
	
	
	
					
					
				
	
		
			
		
		
	
	
		
			
		
		
	
					
					
						
	
	
	
	
	
	
	
			
				
			
		
		
			
				
					
				
				
					
						
							
								
									
          
	
								
								
									
										
											
	
	
	
										
										
											
	
	
	
		
		
			
				
			
			
			
				
					
	
		
			
		
		
	
	
		
	
	
		
		
			and how long the passport is valid?
		
		
	 
10 years (brand new)
 
	
		
			
		
		
	
				
			 
			
			 
			
				
			
		
		
		
	 
										
										
											
    
	
										
										
											
	
										
									
								 
								
								
									
    
	
								
							 
						
					 
				
			 
		
	
	
	
					
					
				
	
		
			
		
		
	
	
		
			
		
		
	
					
					
						
	
	
	
	
	
	
			
				
			
		
		
			
				
					
				
				
					
						
							
								
									
          
	
								
								
									
										
											
	
	
	
										
										
											
	
	
	
		
		
			
				
			
			
			
				
					
	
		
			
		
		
	
I applied for my parents visitor visa in July 2022 via GC key. After getting no response/decision for 7 months I decided to apply again this time through the new portal. Within a week , my parents visitor visa application filed via GC Key was approved. Do I need to let IRCC know to withdraw the new application or by default they would automatically do it and get the refund too??
Please advise, thanks!
	
		
			
		
		
	
				
			 
			
			 
			
				
			
		
		
		
	 
										
										
											
    
	
										
										
											
	
										
									
								 
								
									
								
								
									
    
	
								
							 
						
					 
				
			 
		
	
	
	
					
					
				
	
		
			
		
		
	
	
		
			
		
		
	
					
					
						
	
	
	
	
	
	
			
				
			
		
		
			
				
					
				
				
					
						
							
								
									
          
	
								
								
									
										
											
	
	
	
										
										
											
	
	
	
		
		
			
				
			
			
			
				
					
	
		
			
		
		
	
	
		
	
	
		
		
			I applied for my parents visitor visa in July 2022 via GC key. After getting no response/decision for 7 months I decided to apply again this time through the new portal. Within a week , my parents visitor visa application filed via GC Key was approved. Do I need to let IRCC know to withdraw the new application or by default they would automatically do it and get the refund too??
Please advise, thanks!
		
		
	 
You should submit request for withdrawal and if the process is not yet started then only u will get the refund
 
	
		
			
		
		
	
				
			 
			
			 
			
				
			
		
		
		
	 
										
										
											
    
	
										
										
											
	
										
									
								 
								
									
								
								
									
    
	
								
							 
						
					 
				
			 
		
	
	
	
					
					
				
	
		
			
		
		
	
			
		 
	 
	
		
	
	
	
 
	
		
			
		
		
	
										
	
									 
									
									
	
		
			
		
		
	
         
            
         
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