plz help...i am not getting my documents back after visa.

[leo16]

hello,
I dint get my documents back with my VISA. I have emailed the London visa office but its been more then two weeks tht they dint reply even i mentioned urgent . they haven't replied me nor have i got my documents back whereas, a person i know got his visa on the same date as mine nd has got his documents back after two weeks of his email.
so plz guide me wht shd i do in this situation.

 

[PMM]

Hi

hello,
I dint get my documents back with my VISA. I have emailed the London visa office but its been more then two weeks tht they dint reply even i mentioned urgent . they haven't replied me nor have i got my documents back whereas, a person i know got his visa on the same date as mine nd has got his documents back after two weeks of his email.
so plz guide me wht shd i do in this situation.

Did you read the checklist, which states that documents are not returned? http://www.cic.gc.ca/english/pdf/kits/forms/IMM5612E.pdf page 2

 

[leo16]

as i mentioned tht one person i know has got his documents back nd by documents i mean educational transcripts e.g university certificates. degree. school & college certificates (origional wch we sent).