Please, help needed about online pyment.. Very urgent..

[E.B.]

Hope someone will help me out..
I need to pay 150CAD for my new born baby. Along with all required documents I filled in Fees Payment Form and e-mailed to CIC, but just got e-mail back from them, that "Payment is not accepted in this form as our office does not handle payment. Please pay online at the following link:
http://www.cic.gc.ca/english/information/fees/index.asp and send us a copy of the payment".
Now I am trying to make an online payment, but can not do it under CEC..?! Can I just pay 150CAD under Family Cass category..??

Please!! And thank you!! You are the best!!

 

[arowberry]

The obvious question, what fee are you trying to pay?

The original application fee, or the right to permanent residency fee?

EDIT: Extra question, are you currently living in Canada?

 

[E.B.]

I am outside Canada. Need to pay 150CAD to add new dependent to my application.. it is original application fee..

 

[arowberry]

I have no idea I'm afraid.

I actually tried calling the CIC (I'm that bored at work), but their contact number is absolutely fecking worthless.

Hopefully someone else can advise you.

 

[E.B.]

You are so kind
Thank you anyway!!

 

[MenicMonday]

I have no idea I'm afraid.

I actually tried calling the CIC (I'm that bored at work), but their contact number is absolutely fecking worthless.

Hopefully someone else can advise you.

WTH!
I should probably do that when I'm bored too.

But you know what, I've never been impressed with that contact center. I think we know more than most of them. If you ask something, they will look it up on their website and just read from there.

 

[arowberry]

Took me a few attempts to get to a point where they might connect me to someone. But it simply said they don't have anyone available to speak to and hung up.

Very un-Canadian!


I guess there are four options for OP currently:

(1) Respond to the CIC's email (whilst trying not to insult them), to ask how you are supposed to pay online for someone that they do not let you pay online.

(2) Mail them a bank draft.

(3) Make a payment online using any option that is $150. Email them the receipt, as a well as a copy of their stupid email and a note explaining why you had to make the payment that way.

(4) Wait for a more useful response from the forum.

 

[MenicMonday]

^They specifically say in the website that online payment for CEC applications is not available, so either fill-in the Fee Payment form and mail this with your bank draft or cc details.
I think someone just sent a generic payment link to him.

I found that around 830AM is the best time to call the center. Of course, if everyone else does that now....