+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
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Sounds like the package was delivered to a Canada post office, I could be wrong. Maybe their office was closed when they tried delivering it?
If I were you I'd call Canada Post to inquire what's going on and why wasn't it delivered to the address.

I got the update later that it was delivered on January 11-2020 as of the weekend it was delayed. Now waiting for the Approve status, stamped & return tracker to be activated. Do you have any idea how much time does it takes after the Passport gets delivered to Ottawa?? Any help wld be appreciated!
 
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