Passports to VFS NY - Canada Visa Stamping

[sjgoel]

We sent our passports for Canadian visitor visa stamping to VFS NY through the 2-way FEDEX courier on 28/2/2022.
- VFS tracking website shows NO RECORD.
- We paid for SMS tracking but no SMS status updates have been received.
- Helpdesk calls did not help, Twitter helpdesk does not reply, VFS chat does not work.
- Tracking on IRCC Aplication Status shows nothing.
- Emails - no response.

I just hope they did not lose the passports.
Where does one go?

 

[Rushendhiran]

I too submitted my passport Feb 17 and vfs NY received 18th Feb. But still now I didn't get any mail and no contact information. If anyone knows contact details of Canadian embassy NY/vfs please share with me . thanks in advance
Rushendhiran

 

[sjgoel]

https://visa.vfsglobal.com/usa/en/can/contact-us

Contacts are in the link abive, but no amount of contacting will take you anywhere when you're dealing with VFS.

 

[swan0206]

I too submitted my passport Feb 17 and vfs NY received 18th Feb. But still now I didn't get any mail and no contact information. If anyone knows contact details of Canadian embassy NY/vfs please share with me . thanks in advance
Rushendhiran

Hi, hope you got your passport back. can i please know the timelines and for what purpose your passport was sent??

Thanks in Advance.

 

[Mohann]

Hi

I'm a student in the US and applied for Canada tourist visa. After receiving my passport request, I sent my passport to NY vac on Jan 31st, using fedex including return envelope. I still didn't hear a thing and now I'm too scared after reading this thread. Please suggest what to do in my current situation.