Follow along with the video below to see how to install our site as a web app on your home screen.
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original passport request - need help where/how to send
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To determine where to send your passport, you will need to refer to the answers you provided to questions 7 and 9 on your application form with regards to your country of residence and your country of application.
If you do not have a copy of your completed and validated application form, it can be accessed through your MyCIC account.
To access your application in MyCIC
In your application form, if you have answered:
YES to question 9, use the country/territory you provided to question 7
NO to question 9, use the country/territory you provided to question 9
Click on the name of the appropriate country/territory in the alphabetical list below.
Note that the instructions for the submission of your passport may be different than the instructions on visa office websites. Instructions on visa office websites are meant for applicants not using e-Apps. Follow the instructions provided on this page when submitting/sending your passport to avoid delays.
When you submit your passport, it is important to include the letter we have sent to your MyCIC account.
US Address
To submit by mail or courier, you must include your passport, a copy of the request letter, as well as a Pre-paid flat rate U.S. Postal Service "Express Mail envelope" (9"x12")with the following information:
A complete mailing label on the return envelope showing your full mailing address in the "Deliver To" field and the address of the Canadian Consulate General in New York in the "Return Address" field
A daytime telephone number on the mailing label above the recipient address
If you chose to not provide us with such a return envelope, we will mail you via regular mail (US Postal Service First Class Mail).
Canadian Address
We return passports and documents to addresses in Canada by US Postal Service First Class Mail only.
Please send to:
EAPP
Canadian Consulate General
Immigration Section
1251 Avenue of the Americas,
New York, NY 10020
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