Hello dear all,
I have ordered ATIP under privacy act since 5 weeks ago but I never received it into my email, I received a confirmation of order submittal on-line and got a temporary ref. number, I emailed them at atip-aiprp@cic.gc.ca , but got an automated reply: NEW ATIP PROCEDURES!, Submit your ATIP Request Online!.
Do anyone know how to contact them to inquire about my application?, I couldn't find their contact other than the above email.
Hello dear all,
I have ordered ATIP under privacy act since 5 weeks ago but I never received it into my email, I received a confirmation of order submittal on-line and got a temporary ref. number, I emailed them at atip-aiprp @ cic.gc.ca , but got an automated reply: NEW ATIP PROCEDURES!, Submit your ATIP Request Online!.
Do anyone know how to contact them to inquire about my application?, I couldn't find their contact other than the above email.
Okay,
You need to click on the link I mentioned to you. Create your request again and provide them the temporary reference number that you have in that email reply you received.
Ask them to expedite the process as it has passed the stage of 30 days.
If you do not receive a reply in 3 business days, complaint to the privacy commission following the link FAQ
Three times...and it was 22 pages, it contains info since the time the application was received unti Dec 18, when they mailed the Notification to Prepare