I already uploaded the additional requested document from the CIC and I have to electronically sign the application again to submit the additional document.
But I encountered the error message saying that
Your answer is incomplete. Provide the necessary information below to continue.
The name, date of birth or country of birth you entered for your signature does not match the name you entered in your Online Application. To submit this Online Application, the names must match. Only the applicant can electronically sign this Online Application.
I am pretty sure I typed in the exact same name I signed the application at the first submission. It worked last time, but not anymore.
Any advice please, and which visa office will process my application ? I am currently a resident of the United kingdom
Thanks a lot
You need to go and revoke your key, sign up for a new key and re-enter all your information, make sure it is the same as what you have on your application form.
Re-do your checklist and you re-upload your documents.
I got it right after making 4 different gc key accounts, its annoying. It has to match ditto in form, sometimes country city or even a "-" matters. It just worked the following day, by far the worst system
I got it right after making 4 different gc key accounts, its annoying. It has to match ditto in form, sometimes country city or even a "-" matters. It just worked the following day, by far the worst system
Is this your first submission or are you submitting additional requested document? I am afraid of revoking my GC key account as my first submission was successful and all the correspondence is there
