Title - eCommerce Site Coordinator
Job Description
eCommerce Site Operations
- Participates in bi-weekly site scrubs with eCommerce and Buying team
- Supports global price changes and promotions for the site
- Responsible for product accuracy on the site
- Ensure photo and copy match and that all useable images are linked to the product
- Captures weekly competitor homepages, emails, and Key Item Prices
- Supports Workload Flow for both brands including:
- Site Refresh Calendar
- Item Master & Master Price File Creation
- Monthly Navigation
- Product Turn on
- Stock not live reporting
eCommerce Partnerships
- Attends Creative Review meetings to understand linking strategy and customer journey
- Reviews weekly site refreshes with the team ensuring that all linking, destinations, and merchandising needs are met
- Supports and coordinates with buying team projects i.e. swatching, stylitics, and outfit bundles
- Acts as point of contact for the DC and Order management team as it pertains to product issues
- Partners with traffic, email, and dev teams on any outstanding JIRA tickets or issues
- Collaborates directly with internal (DTC buyers and marketing)
- Reviews recommendation zones and sort order rules and tracks changes
- Works with eCommerce product team to gain a deeper understanding of Salesforce capabilities and opportunities
- Trains the broader team, including buying team, on any new site initiatives or functionality
- Works directly with Site Marketing Manager to gain a deeper understanding of site analytics
- Works on special projects as assigned
- Help buying team compile and send weekly price files
- Assist with monthly navigation assignment
- Assist with purchase order management
Job Description
eCommerce Site Operations
- Participates in bi-weekly site scrubs with eCommerce and Buying team
- Supports global price changes and promotions for the site
- Responsible for product accuracy on the site
- Ensure photo and copy match and that all useable images are linked to the product
- Captures weekly competitor homepages, emails, and Key Item Prices
- Supports Workload Flow for both brands including:
- Site Refresh Calendar
- Item Master & Master Price File Creation
- Monthly Navigation
- Product Turn on
- Stock not live reporting
eCommerce Partnerships
- Attends Creative Review meetings to understand linking strategy and customer journey
- Reviews weekly site refreshes with the team ensuring that all linking, destinations, and merchandising needs are met
- Supports and coordinates with buying team projects i.e. swatching, stylitics, and outfit bundles
- Acts as point of contact for the DC and Order management team as it pertains to product issues
- Partners with traffic, email, and dev teams on any outstanding JIRA tickets or issues
- Collaborates directly with internal (DTC buyers and marketing)
- Reviews recommendation zones and sort order rules and tracks changes
- Works with eCommerce product team to gain a deeper understanding of Salesforce capabilities and opportunities
- Trains the broader team, including buying team, on any new site initiatives or functionality
- Works directly with Site Marketing Manager to gain a deeper understanding of site analytics
- Works on special projects as assigned
- Help buying team compile and send weekly price files
- Assist with monthly navigation assignment
- Assist with purchase order management