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jobinbaby

Newbie
Jan 13, 2020
1
1
Hi guys,

Can you please help me to choose my NOC Code for permanent residency

my job title is Technical Customer service representative

As a Technical Customer service representative , he carried out the following main duties:


· Collaborate with other department and provide operational assistance when necessary to maintain business continuity

· Prepare and present reports daily, weekly, and monthly to the management team

· Communicating sales objectives and action plans to management via weekly updates, and monthly summary reports

· Generating and implementing new marketing strategies

· Generating new leads for Biotechnology products and/or services (via phone and e-mail)

· Prepare quotes for Customer’s projects and inquiries using accounting software

· Provide weekly progress reports to customers so that open communication is maintained for all projects

· Monitor and track the progress of all orders to reduce delays and ensure that projects are completed on schedule

· Report any delays/changes in projects to manager and customers

· Prepare shipments and ensure that all outgoing material conforms to QC requirements

· Work with sales representatives to maintain and improve upon customer relationships


I'd like to get some opinions if my duties in the reference letter matches the NOC duties.

Does my job match:

NOC 6221
Technical sales specialists (wholesale trade) perform some or all of the following duties:

• Promote sales to existing clients
• Identify and solicit potential clients
• Assess clients' needs and resources and recommend the appropriate goods or services
• Provide input into product design where goods or services must be tailored to suit clients' needs
• Develop reports and proposals as part of sales presentation to illustrate benefits from use of good or service
• Estimate costs of installing and maintaining equipment or service
• Prepare and administer sales contracts
• Consult with clients after sale to resolve problems and to provide ongoing support
• Troubleshoot technical problems related to equipment
• May train customers' staff in the operation and maintenance of equipment
• May conduct sales transactions through Internet-based electronic commerce
• May supervise the activities of other technical staff and sales specialists.
Technical sales specialists usually specialize in a particular line of goods or services.

OR

NOC 6411
Sales representatives, wholesale trade (non-technical), perform some or all of the following duties:

• Promote sales to existing clients
• Identify and solicit potential clients
• Provide clients with presentations on the benefits and uses of goods or services
• Estimate or quote prices, credit or contract terms, warranties and delivery dates
• Prepare or oversee preparation of sales or other contracts
• Consult with clients after sale or signed contracts to resolve problems and to provide ongoing support
• Review and adapt to information regarding product innovations, competitors and market conditions
• Represent companies that export and import products or services to and from foreign countries
• May conduct sales transactions through Internet-based electronic commerce
• May supervise the activities of other sales representatives.

Seems so similar to me, can't figure out the difference,

Please help

thank you
 
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Reactions: Parthg011
Hi, I have the same problem as well. Don’t know which one to choose as my profile is similar. I also looked at 0601 which has some roles and responsibilities of my current job. I am into IT Sales.
 
Although your job description may not matter, but in case of confusion, why go for NOC (6411) which says non-tech? Also your job role has mentioned 'Biotechnology', QC requirements. I suggest you give another look if your role was inclined towards tech technical representation.
 
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