I received a PPR letter on 5th of May instructing me what to do to submit my passport. I submitted a CSE on 12th of May asking CIC (or rather Paris VO) for alternative means of sending my passport since their suggested visa office in Tunisia doesn't suit me as Tunisia won't admit citizens whose passports were issued before 008, which is the case for me. It's been 17 days (more than 10 working days) since my message through the designated web-form and no response yet. Is this normal? Should I follow up with a duplicate email?
I received a PPR letter on 5th of May instructing me what to do to submit my passport. I submitted a CSE on 12th of May asking CIC (or rather Paris VO) for alternative means of sending my passport since their suggested visa office in Tunisia doesn't suit me as Tunisia won't admit citizens whose passports were issued before 008, which is the case for me. It's been 17 days (more than 10 working days) since my message through the designated web-form and no response yet. Is this normal? Should I follow up with a duplicate email?
I received a PPR letter on 5th of May instructing me what to do to submit my passport. I submitted a CSE on 12th of May asking CIC (or rather Paris VO) for alternative means of sending my passport since their suggested visa office in Tunisia doesn't suit me as Tunisia won't admit citizens whose passports were issued before 008, which is the case for me. It's been 17 days (more than 10 working days) since my message through the designated web-form and no response yet. Is this normal? Should I follow up with a duplicate email?
Read your ppr email, it clearly says that you need to send an email to the provided email address if you cant send the passport as required within 30 days.
Read your ppr email, it clearly says that you need to send an email to the provided email address if you cant send the passport as required within 30 days.
