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My husband received a letter from manila embassy asking for he's passport.. And we noticed that he's family name was incorrectly written on the letter and the same as on e-cas. He's using STA. CRUZ and the name was entered was SANTA CRUZ. We request an update to embassy for family name change,unfortunately we can't contact them on phone,email and/or fax. We just want everthing to be uniform to avoid confusion and conflict in the future.
Does somebody here had experience the same problem like my husband? What should we do? DO you know any toll free # that we can contact? Is it a good idea when we send he's passport to embassy, we will send a letter request for family name change at the same time?
Isn't 'Sta.' just the abbreviated form of 'Santa'? If so, you don't have to do anything. If it isn't, send a letter with the passport to the embassy explaining the problem.
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